General Manager
Extraordinary Cart Co.
Total des années d'expérience :9 years, 6 Mois
• Designed & developed Vision, Mission, Policy, and management system, Process, Procedures.
• Build an experienced, qualified, and active teams for all business activities, such as operations, development, Projects and QHSE.
• Designed Development Program, held regular presentations, briefings, and meetings to see overall performance and development with all HOD’s
• Responsible for the preparation, presentation and subsequent achievement of annual Operating Budget, Marketing & Sales Plan and Capital Budget.
• Manage on-going profitability ensuring revenue and customers satisfaction targets are met and exceeded
• Provide effective leadership and Lead in all aspects of business planning. Manage resources, Operational & material Cost.
• Signed new projects of supply, operations, maintenance and rental, worth 38 million.
• Designed, Developed complete operational processes and procedures.
• Build an experienced, qualified, and active teams for all business activities, such as operations, development, Quality control and HSE
• Monitoring restaurant operations to ensure compliance with food safety standards and industry regulations
• Training staff on appropriate customer service techniques for different scenarios, such as handling complaints about food or service quality
• Reviewing financial reports to identify ways to improve profitability
• Reviewing menus with chefs to ensure food quality standards are being met
• Managing the scheduling of employees to ensure adequate coverage during peak hours without overstaffing during slow times
• Maintaining communication with vendors to ensure that food supplies are adequate and prices are competitive
• Provide business solutions tailored to company and industry needs
• Grow client base and drive future business through consistent high-quality work
• Help clients meet their goals by providing recommendations based on data and market research
• Foresee outcomes of proposals using data projections
• Foster and maintain strong relationships with clients
• Develop action plans for clients based on in-depth research from diverse, reputable sources
• Collaborate with fellow consultants on multiple projects
• Produce data-based projected outcomes of proposed action plans, and create decks to present to clients and fellow consultants
• Research and pursue opportunities for future business development
• Build a strong and experienced team, designed complete processes for development
• Design a development plan, resources, and financial plan for development
• Assigned detailed job description, responsibilities and authorities as per processes and plan
• Conducted negotiations with the clients and signed the projects
• Introduce new business strategies
• Contacting potential clients to establish rapport and arrange meetings
• Planning and overseeing new marketing initiatives
• Researching organizations and individuals to find new opportunities
• Increasing the value of current customers while attracting new ones
• Finding and developing new markets and improving sales
• Attending conferences, meetings, and industry events
• Developing quotes and proposals for clients
• Developing goals for the development team and business growth and ensuring they are met
• Training personnel and helping team members develop their skills
• Designed a detailed marketing plan
MBA-International Business
PMP
DIT - Diploma of Information Technology