Jaafar Hasan

Program Management: Developed and managed the IT Training Program, enhancing the digital literacy of staff
across the department.
Strategic Coordination: Participated in IT strategy development and quality programs, ensuring departmental goals
aligned with the Ministrys broader objectives.
Vendor & Third-Party Management: Managed meetings with third-party vendors and service providers, reviewing
contracts and ensuring service level agreements (SLAs) were met.
Crisis Management: Developed and implemented emergency procedures, including fire safety, evacuation plans,
and risk assessments for IT facilities.

Executive Support: Acted as the primary point of contact and gatekeeper for the General Managers office,
managing complex calendars, scheduling high-level meetings, and handling all correspondence with peak
professionalism.
Meeting Management: Coordinated internal and external committee meetings, prepared comprehensive agendas,
and followed up on action items to ensure timely execution of the General Managers directives.
Confidentiality & Security: Managed highly sensitive and confidential security studies and reports, ensuring
absolute discretion and adherence to data protection protocols.
Operational Planning: Oversaw the administrative planning for national and religious occasions, coordinating
logistics, human resources, and multi-departmental efforts.
Resource Coordination: Managed the allocation and maintenance of critical office resources, including IT systems,
CCTV, and biometric access management systems for the directorate.

Security Operations: Managed surveillance projects (CCTV) and secured premises through strategic patrolling and
risk assessment.
Incident Management: Investigated security incidents and implemented preventive maintenance controls to mitigate
future risks.