جاك جون, Sales Coordinator

جاك جون

Sales Coordinator

Crystal Gallery

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Business Administration
الخبرات
13 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 9 أشهر

Sales Coordinator في Crystal Gallery
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ فبراير 2015

coordinate outside vendor services needs where appropriate. Regularly follow-up to ensure set-up requirements meet client needs.

Promote team work and quality service through daily communication and coordination with other departments. Coordinate details with other departments such as VIP amenities, special requests, or other service needs or special handling

Review and monitor Sales activity within client database management system and ensure compliance to Standards set forth. Be an advocate of standards set for in the system on behalf of the entire Sales Department.

Serve as a liaison within the Sales organization and with cross functional teams

Perform data analysis duties on behalf of the Sales Department including weekly, monthly sales performance and pace reports

Negotiating contracts as well as ensuring smooth implementation and pull through of contracts through collaboration across all responsible teams

Develops, implements and assesses a client services models targeted at optimizing client satisfaction and retention. May play an integral role in a team approach in closing a potential client.

Manage customer relationships, and identifies opportunities within existing customers to increase account penetration, and capitalize on contract opportunities.

Strategic Account Manager في eclinicalworks
  • الهند - مومباي
  • أغسطس 2011 إلى سبتمبر 2014

 Recognized for ability to quickly establish rapport with customers, up-sell products and build a loyal clientele
 Posts customer payments by recording cash, checks, and credit card transactions
 reconcile and maintain balance sheet accounts, draw up monthly financial reports
 assist with payroll administration
 monitor and resolve bank issues including fee anomalies and check differences, account/bank reconciliations
 review and process expense reports
 Maintains records by microfilming invoices, debits, and credits
 Contributed to an 80 % new service and product sales to existing clients assigned by improving lead-generation and sales-tracking techniques.
 Posts customer payments by recording cash, checks, and credit card transactions
 Act as an escalation point for high visibility issues.
 Identify new opportunities in the market, engage management teams and close sales.
 Present company services, product lines and procedures to qualified prospects.
 Make prospecting cold calls to customers and industry specific leads on a daily basis.
 Research customer concerns, needs and weaknesses in order to show clients how software can resolve their issues.
 Teaming up with other internal departments like Finance, HR for smoother functions.
 Management of local purchase and Maintenance Contracts.
 Cash transactions & employee reimbursement.
 Check import/export documentation to determine cargo contents, and classify goods into different fee or tariff groups, using a tariff coding system
 prepare journal entries, monthly closings and preparation of monthly financial statement

Sales Coordinator في Frenzi Internet Solution
  • الهند - مومباي
  • مايو 2010 إلى أغسطس 2011

 Identify new opportunities in the market, engage management teams and close software sales.
 Present company services, product lines and procedures to qualified prospects.
 Make prospecting cold calls to customers and industry specific leads on a daily basis..
 Research customer concerns, needs and weaknesses in order to show clients how software can resolve their issues.
 Qualify leads for various products and services.
 Check import/export documentation to determine cargo contents, and classify goods into different fee or tariff groups, using a tariff coding system
 Determine method of shipment, and prepare bills of lading, invoices, and other shipping documents
 Enter shipping information into a computer by hand or by using a hand-held scanner that reads bar codes on goods.
 Coordination with messengers for documents delivery and collection (Airway bill, Truck lading bill, Certificate of Origin, insurance certificate )
 Communicate / correspond with International Agents and Consignees Send pre-alerts / pre advice / arrival notice and ensure timely issuance of delivery orders, clearance and Delivery of Shipments.
 Prepare Quotations / Freight Memos / and Issue Invoices
 Schedule appointments to provide software demonstrations and sales presentations.
 Foster strong relationships with with present accounts in order to produce a source of new business.
 Serve as a consulting partner that learns customers’ needs and provides appropriate solutions and services.
 Research products in order to differentiate between company software and competitors, explaining how company products are more beneficial

الخلفية التعليمية

بكالوريوس, Business Administration
  • في Karnataka University
  • يونيو 2011

Specialties & Skills

Logistics
Accounting
Customer Service
IT MS office
logistics co ordination
Accounting
communication
customer service
Coordination

اللغات

الانجليزية
متمرّس
الهندية
متمرّس
الملايام
متمرّس

العضويات

Toastmasters
  • Primary
  • January 2012

التدريب و الشهادات

ITIL v3 2014 (الشهادة)
تاريخ الدورة:
November 2014
صالحة لغاية:
January 9999
Business Analysis (الشهادة)
تاريخ الدورة:
September 2014
صالحة لغاية:
January 9999

الهوايات

  • PHOTGRAPHY
  • CHESS
  • BLOGGING