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Jackelyn Endi, Cashier / Customer Service -Crew Member

Jackelyn Endi

Cashier / Customer Service -Crew Member·Americana Company / Hardees

Saudi Arabia

Higher diploma, Nursing Assistant

Work experience

Total years of experience: 7 years, 2 months

Cashier / Customer Service -Crew Member

March 2022 - October 2025

Americana Company / Hardees

Riyadh, Saudi Arabia

March 2022 - October 2025

• Enhanced customer satisfaction by providing efficient and accurate cash
transactions.
• Streamlined checkout process for increased efficiency and reduced waiting
time.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of
each shift.
• Assisted customers with inquiries and provided exceptional service, resulting in
positive feedback from shoppers.
• Collaborated with team members to achieve sales targets and maintain a
clean,
well-stocked store environment.
• Resolved customer complaints professionally, leading to improved customer
relations and loyalty.
• Ensured with compliance with company policies and procedures while
processing
transactions efficiently.

Company industry:
Catering, Food Service, & Restaurant

Residential House Cleaner

September 2018 - October 2025

Abdal Manpower Recruitment Services Company

Riyadh, Saudi Arabia

September 2018 - October 2025

• Enhanced customer satisfaction by consistently providing thorough and
efficient
cleaning services.
• Streamlined cleaning processes for quicker completion without compromising
quality.
• Provided exceptional customer service, addressing concerns and customizing
services to meet individual needs.

Company industry:
Human Resources Outsourcing

Education

MultiCare Allied Healthcare Training & Homecare Services

February 2025

February 2025

Higher diploma, Nursing Assistant

Saudi Arabia

Master Technical Training Center Inc.

December 2014

December 2014

Higher diploma, Hotel And Restaurant Management

Philippines

Skills

ACCOUNTING
Intermediate
ACCOUNTING
Intermediate
BUSINESS STRATEGIES
Intermediate
BUSINESS STRATEGIES
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
HOUSEKEEPING
Intermediate
HOUSEKEEPING
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate
PUBLIC RELATIONS
Intermediate
PUBLIC RELATIONS
Intermediate
QUALITY ASSURANCE
Intermediate
QUALITY ASSURANCE
Intermediate
SALES
Intermediate
SALES
Intermediate

Languages

English
Beginner