jackline fawzy, HR Manager

jackline fawzy

HR Manager

Properties destination company

Location
Egypt
Education
Bachelor's degree, English
Experience
14 years, 11 Months

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Work Experience

Total years of experience :14 years, 11 Months

HR Manager at Properties destination company
  • Egypt - Cairo
  • My current job since May 2017
OD manager at Prime company
  • Egypt - Cairo
  • August 2016 to April 2017
HR Manager at Darak for real estate
  • Egypt - Cairo
  • May 2015 to July 2016
HR Team Leader at Fresh Electric For Home Appliances
  • Egypt - Cairo
  • March 2012 to April 2015

1. Assisting in implementing and monitoring HR policies.
2. Filter received resumes and sort resumes in applicable folders by field.
3. Conducting initial screening calls to all potential candidates in addition conducting first face-to-face interviews.
4. Prepare short lists including summary of qualifications for each candidate.
5. Conduct past references checks.
6. Constant research for new recruiting channels.
7. Preparing and coordinating set up of new employees with each respective department
8. Preparing, Assisting, and Coordinating HR Events and Company Meetings
9. Assisting in implementing the company employee training plans in coordination with various departments and seek new out sources
10. Responsible for creating and updating company organization chart.
11. Updates the job description of all departments through conducting questionnaire & interview methods.
12. Participate in salary surveys.
13. Prepares succession planning chart and gap analysis and identifying needs.
14. Prepares benefits program policy

HR Generalist at Ecotel Holding
  • Egypt - Cairo
  • August 2011 to February 2012

1. Assists in implementing and monitoring HR policies.
2. Filters received resumes and sort resumes in applicable folders by field.
3. Conducts initial screening calls to all potential candidates in addition conducting first face-to-face interviews.
4. Prepares short lists including summary of qualifications for each candidate.
5.Conducts past references checks.
6. Constant research for new recruiting channels.
7. Updates the job description of all departments through conducting questionnaire & interview methods.
8.Estiabishes the company organizational chart from scratch in coordination with line managers
9. Handles the orientation process for new comers.
10. Handles the training process in the company.
11-Conducting policy sessions for each department

HR Generalist at Mushriquie Group for Specialized Consultancy
  • Egypt - Cairo
  • March 2010 to July 2011

1. Assisting in implementing and monitoring HR policies.
2. Filter received resumes and sort resumes in applicable folders by field.
3. Conducting initial screening calls to all potential candidates in addition conducting first face-to-face interviews.
4. Prepare short lists including summary of qualifications for each candidate.
5. Conduct past references checks.
6. Constant research for new recruiting channels.
7. Preparing and coordinating set up of new employees with each respective department
8. Prepares the offer letter of newly hired employees
9. Preparing and coordinating exit interviews & documents of employees with each respective department
10. Monitoring attendance and reporting attendance issues in accordance with HR policies to the HR Senior Specialist.
11. Maintaining and Updating Employee Files in accordance with HR policies
12. Preparing, Assisting, and Coordinating HR Events and Company Meetings
13. Assisting in implementing the company employee training plans in coordination with various departments and seek new out sources.
14. Accurate and update filing for the HR department to set a departmental system in place that goes systematically
15. Report any HR issues that may arise and effect daily operations and company objectives.
16. Updates the job description of all departments through conducting questionnaire & interview methods.
17. Preparing the monthly payroll for the company
18. Responsible for handling all social insurance issues
19. Responsible for handling the medical insurance issues.
20. Responsible for motivating the employees through handling work of ethics of the company (Certificates) and internal news letter .
21. Shared in formulation of the company official website (code of ethics, Employee information & all documents related to publishing authorization )

International Customer Service Representative at Xceed
  • Egypt - Cairo
  • January 2009 to September 2009

1-Recieves call from customers all over the world to handle their requirements
2-Works on achieving customer satisfaction through solving their problems
3-Transfers customer calls to appropriate staff.
4-FollowS-up on customer inquires not immediately resolved
5-Provides on-the-job training for new employees

Education

Bachelor's degree, English
  • at Faculty of Alsun - Ain Shames University
  • June 2008

Specialties & Skills

Personnel Policies
Customer Service
HR Management

Languages

English
Expert
German
Intermediate