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تم إلغاء حظر المستخدم بنجاح
جاكسون د سوزا, Chief Information & Technology Officer-From

جاكسون د سوزا

Chief Information & Technology Officer-From·Mohammed Naser Al Hajery & Sons

الكويت

ماجستير, Master in Business Administration(IT)

الخبرة العملية

مجموع سنوات الخبرة: 32 سنوات, 10 أشهر

Chief Information & Technology Officer-From

يناير 2018 - حتى الآن

Mohammed Naser Al Hajery & Sons

الكويت، الكويت

يناير 2018 - حتى الآن

CITO of the organization of group of companies. With overall responsibility of Information Technology division.

مجال الشركة:
السلع الاستهلاكية سريعة التداول
الدور الوظيفي:
تكنولوجيا المعلومات

Chief Information & Technology Officer-From

يناير 2018 - حتى الآن

Mohammed Naser Al Hajery & Sons

الكويت

يناير 2018 - حتى الآن

مجال الشركة:
السلع الاستهلاكية سريعة التداول

Corporate IT Director

يناير 2006 - ديسمبر 2017

Mohammed Naser Al Hajery & Sons

الكويت، الكويت

يناير 2006 - ديسمبر 2017

Role: Overall responsibility to lead and direct the Information Technology Department (Development & Support Services) for 7 diversified group companies. The role aims to achieve corporate objectives in providing state of the art systems and quality support to various business units of the companies. Developed and implemented cyber security frameworks & policies.

Achievementsin brief
• Solutions Implemented:
o Ecommerce - Lead various ecommerce projects of the organization for F&B, Pharmacy Retail & Distribution business in the organization.
o Implemented Epicor iScala / Kinetic ERP for Trading and distribution business o Micros (RES 3700 & Symphony) for F&B business 9 brands/35 locations, 2 countries o Fidelio Materials Control for production planning of F&B business o SAP-B1 for Pharmaceutical retail and contact center o iVend For Retail POS o Maliatech/Incube Van Sales solution for distribution business o Rolled out SIP based 3CX telephony solution for the entire group o Tableau - BI solution across the company
o Microsoft Reporting services - DW and Microsoft Analysis services
o Reporting portal - Designed & Implemented iMIRS Reporting portal services giving management one window to see the business view of various business units connecting various horizontal and vertical databases.
o Developed various Integration services to connect with business partners, agencies and suppliers.
o Implemented remote working solution using Citrix services.
• Team - Trained, developed, and managed a team for 20+ personnel in multi-site and in multiple countries.
• Infrastructure - Implemented Hyper-converged based Nutanix solution and migrated from the complete infrastructure from traditional virtualization solutions for DC & DR sites and achieved near zero RPO/RTO
• Network Designed, developed and implemented LAN/WAN/MPLS links and implemented SD-WAN based solutions with complete redundancy.
• Security - Planned and deployed enterprise wide network security polices with firewalls. Implemented various security products at the gateway and at the end-points and mitigated risks of cyber threats
• ITIL - Implemented ITIL service management tools for the entire group.

مجال الشركة:
السلع الاستهلاكية سريعة التداول

IT Manager

أكتوبر 2003 - ديسمبر 2005

Kout Food Group

الكويت، الكويت

أكتوبر 2003 - ديسمبر 2005

A market leader in the Middle East of 3000+ employees, representing world-renowned brands in hospitality, wholesale and retail business. The Groups turnover is in the vicinity of USD 550 Million, derived from its 6 divisions: Livestock, Restaurants, Furniture, Retail and Construction

Position: IT Manager From Oct 2003 - Dec 2005

Role: Overall responsibility to lead and direct the Information Technology Department (Development & Support Services) within a multinational organization of diversified business lines with local, regional and overseas presence. The role aims to achieve corporate objectives in providing state of the art systems and quality support to various business units.

Achievements
• Designed/Developed & Implemented an In-House Developed ERP application to group companies with the following functional modules o Supply Chain Module o Financials o CPM (Corporate Performance Management) o Budgeting o Admin & Payroll o Sales Order Processing o Production Planning o Decision Support System o Maintenance Manager
• Rolled out In-house developed Call Center Application (COT) to three brands.
• Setup Brand new corporate network based on Windows Server System 2003
• Migrated the call center network from Unix/Dumb terminals to Windows server system 2003
• Setup MS Exchange 2003 Mail Server, ISA 2004, PIX 515E Firewalls, Intrusion Detection/Prevention Systems (Juniper IDP & Tipping Point)
• Streamlined LAN/WAN security
• Rolled out WAN covering 90 Remote sites using ADSL
• Rolled out Wireless Network to the critical sites (Warehouses, Factory, Commissary Etc)
• Implemented Cognos Business Intelligence Tool.
• Implemented Backbone redundancy, Gateway Redundancy.
• Implemented 2 node Cluster for MS SQL Database
• Streamlined IT Support services in the company
• Designed & Rolled out in-house developed state of the art Biometric time attendance System integrated with payroll for the company
• Designed & Rolled out In-House developed Database Redundancy Service for POS MS SQL Servers
• Designed & Rolled out Order entry system on PDA for fine dine-in concepts
• Setup OWA server using 128bit SSL encryption for MS Exchange Servers
• Implemented Network Monitoring tool for the corporate network with feature to send SMTP and SMS alerts
• Installed new enterprise wide desktop antivirus product
• Installed Gateway security system for Spam & anti-Virus

مجال الشركة:
المطاعم وخدمات الطعام

Senior Programmer/Asst. MIS Manager

سبتمبر 2000 - سبتمبر 2003

Kout Food Group

الكويت، الكويت

سبتمبر 2000 - سبتمبر 2003

• Deployed enterprise wide Windows software update services for patch management
• Migrated the static IP scheme to dynamic using windows DHCP servers for the entire organization
• Deployed redundant AD, DNS & WINS servers

Position: Senior Programmer/Asst. MIS Manager From Sept 2000 to Sept 2003

Role: Overall responsibility of the development team responsible for Module/Program design, Schema design, Coding, Testing, training and implementation of the software modules in the group

Achievements
• Designed/Developed & Implemented the following POS system for nearly 140 stores o QSR POS (Quick Service Restaurants) with Kitchen Display System o Dine-In POS with Kitchen Printing Sub System o Fine Dine-In with Kitchen Printing and with Integrated Table Reservation Module o Retail POS - POS for Retail Operations using Barcode Scanner
• Designed/Developed Call Center Application (COT) with the deep integration to POS/BOS Module. The Call center is one of the biggest in the country having more than 75 agents and 6 supervisors
• Designed/Developed the Enterprise Back office (EBOS) Module for the POS. This module is used for data consolidation, integration with GL/AP, Supply Chain, Budgets
• Developed automated services to support EBOS. These services include Auto Upload/Download to FTP Server, Automated Alert trigger systems for Stock Level, Staff Meals, and Employee Attendance Etc.
• Designed and developed and implemented integrated Warehouse/Purchasing Solution for multi site warehouse

مجال الشركة:
المطاعم وخدمات الطعام

Senior Programmer

أغسطس 1993 - أغسطس 2000

Business Information Technology (BIT).

الكويت، الكويت

أغسطس 1993 - أغسطس 2000

BIT is market leader in providing systems & solutions to Co-operative societies in the country.

Position: Senior Programmer

Role: Overall responsibility of the development team responsible for Module/Program design, Schema design, Coding, Testing, training and implementation of the software modules.

Achievements

Customized Software for Cooperative Societies in Kuwait (COPACK) COPACK is a complete integrated, customized application for co-operative societies. The system has five business Modules, Inventory/PO: Complete Inventory control system, which gives user complete control over the stock, order quantity and stock level maintenance. The LPO are auto generated if the stock levels falls below minimum quantity and it is linked to Receipt Voucher. Accounts Payable: Takes care supplier accounts; it also has a unique feature of creating payment records for the supplier if the supplier balance is due for a period. Bank Reconciliation: This takes care of the Supplier Cheques, Its Status and reconciles with bank statement Daily Cash: This module handles the daily cash. It also keeps track of accumulative of each POS machines and records are posted to GL. General Ledger: Includes Voucher entry, Budgeting, Accrual GL Entries I was involved in complete migration of the system from RM-COBOL to VB 6.0 (32 bit), Complete Database Design & Coding.

Hardware IBM Compatible PC, Clients: Windows 95/98, Server: Windows NT 4.0 Software Visual Basic 6.00, Microsoft SQL-Server 7.0, Seagate Crystal Reports 7.0

Shareholder System for Cooperative Societies in Kuwait

This system takes care of static and dynamic data of shareholders belonging to the cooperative society.

مجال الشركة:
تطوير البرمجيات

التعليم

MANIPAL UNIVERSITY

يونيو 2012

يونيو 2012

ماجستير، Master in Business Administration(IT)

الهند

NIIT

مايو 1991

مايو 1991

دبلوم عالي، Post Graduate Diploma in Systems Development.

الهند

Mangalore University

مايو 1988

مايو 1988

بكالوريوس، Bachelor of Commerce.

الهند

Skills

IT Management
Expert
IT Management
Expert
Web Development
Expert
Web Development
Expert
ERP
Expert
ERP
Expert
IT Infrastructure
Expert
IT Infrastructure
Expert
Cyber Security
Expert
Cyber Security
Expert
CYBER SECURITY
Expert
CYBER SECURITY
Expert
INFRASTRUCTURE
Expert
INFRASTRUCTURE
Expert
INTEGRATION
Expert
INTEGRATION
Expert
SYMPHONY
Expert
SYMPHONY
Expert
SALES
Expert
SALES
Expert
MFG/PRO (ERP)
Expert
MFG/PRO (ERP)
Expert
MICROSOFT WINDOWS
Expert
MICROSOFT WINDOWS
Expert
MULTIPROTOCOL LABEL SWITCHING
Expert
MULTIPROTOCOL LABEL SWITCHING
Expert
COSMETICS
Expert
COSMETICS
Expert
AGRICULTURE
Expert
AGRICULTURE
Expert

اللغات

الانجليزية
متمرّس

التدريب و الشهادات

الشهادات
Certified Information Security Manager® (CISM)
Certified in Risk and Information Systems Control™ (CRISC)

الهوايات

  • Playing Musical Instruments