PRODUCT DELIVERY MANAGER
EVER TEAM
Total des années d'expérience :7 years, 6 Mois
• Sold maintenance contracts in MENA region.
• Managed the delivery of the products including roadmap, QA, deployment and support.
• Set strategic directions for the development, QA, support and documentation teams
• Evaluated and selected appropriate design concepts and technologies for new products
• Oversaw key project development, process improvement and performance analysis
• Managed projects from inception to execution including resource planning and allocation
• Performed budget analysis and monitored all current and potential projects
• Hired staff, conducted performance reviews and provided coaching to team leaders
• Specified product requirements by conducting market analysis and on-site visits
• Identified and presented innovative and creative product solutions
• Established product visions by blending acquired business and technical skills
• Worked closely with internal entities as IT, Engineering, Operations, Marketing and Sales
• Inspired others to share their vision and supported them to reach a common goal
• Implemented and improved processes following the RUP (Rational Unified Process)
• Wrote test plans and test cases and supervised execution
• Promoted quality within all the development team
• Executed On-site Installation. Supported and trained customers
• Designed and developed OOP and multithreading applications in C++, J2EE and MYSQL
• Provided hardware and software support for the call center (300+ seats)
MBA- 1st class graduate ESA BUSINESS SCHOOL, ESCP EUROPE - Lebanon, France
DESM (Diplôme d’Études Supérieures en Management)
LEBANESE UNIVERSITY, FACULTY OF ENGINEERING II - Lebanon 2000 - 2003 Minor (2 years) in Computer & Electrical Engineering Areas of Strategic Thinking Project Management Process Engineering - RUP