Jade Anne Camello

Duties and Responsibilities
- Manage the HR Service Center by providing accurate information (using SAP System) to all inquiries of employees thru emails and phone calls.
- Manage day to day HR activities by doing follow ups on all requests made by employees.
- Manage the Recruitment, HR tasks and HR Service Center monthly reports.
- Manage the restructuring process of the Company by serving redundancy and retirement letters, preparing monthly HR budget reports, organizational charts, etc.
- Responsible for sourcing and screening of applicants (for UAE and outside countries), job offer/letter of appointment of qualified candidate/s for UAE (AUH, DXB, RAK) and outside countries.
- Coordinates all signed letters of appointment of qualified candidate/s thru the Department Head, Country Manager, and Director.
- Manage all kinds of correspondence letter as per request of employee/s, manager/s, and department head/s.
- In-charge for developing the HR Magazine/Bulletin in coordination with the Human Resources & Talent Development Manager and Designs Department.
- Revised Policies for Recruitment, Leave and other related to HR as per the instructions of the HR & Talent Development Manager.
- Develops HR forms such as Interview Appraisal Forms for general and management level positions, performance management model with KPI, etc. as per the instructions of the HR & Talent Development Manager.
- Coordinates all signed letters of amendment for salary increase, increment, incentive, promotion, transfer, etc. as per request of the department head.
- Attends and coordinates incoming inquiries from emails and telephone calls to concerned departments and ensuring that the quality of our commitment is provided with excellent customer service.
- Coordinates all HR concerns such as leave (credits, application, etc.), salary certificate (loan, etc.), resignation (letter & release forms), end of service (due to unsatisfactory performance, redundancy, etc.), employee loan (housing salary, etc.), business trip (report & reimbursement), employee files (newly hired & resigned employees), visa for incoming employee/s and other related matters from different departments within Ras Al Khaimah, UAE office, and offices outside the country.
- Liaison person for confidential information such as performance appraisal, manpower planning, HR Capital Investment, restructuring, redundancy, etc.

Duties and Responsibilities
- Provide assistance to all clients thru phone calls.
- Responsible for the received service and retrieval requests from all clients thru emails using Microsoft outlook.
- All received requests are being logged in the Service Desk System.
- Once logged, reference number will be assigned for all received service and retrieval requests.
- Verify all service and retrieval requests from all clients by emails and/or phone calls.
- Creates service request’s work orders using O’neil, VCK and Service Desk Systems.
- Communicates the confirmation of the requests and schedule to all clients thru emails and phone calls.
- Resolved clients’ complaints thru phone calls and emails.
- Keep all records updated for all requests.

Duties and Responsibilities
- Provide assistance to all clients’ queries thru phone calls and/or face to face.
- Responsible for upselling the promotions of the Company.
- Manage the marketing for birthday packages (also when there’s promotion).
- Manage the reservation of events such as birthdays, graduation party, school trip, etc.
- Coordinates with schools thru phone calls for school trip events and promotions.

Duties and Responsibilities
- Responsible for recruitment, pre-employment requirements, employment contract, and non-competition agreement.
- Manage the creation of job analysis, job descriptions, training needs analysis, customer satisfaction survey, labor cost and store man hour schedules.
- Conducts Company Orientation for all newly hired employees and refresher courses as well.
- Manage all training materials such as PowerPoint presentation, name tags, tokens for speaker, and meals for trainees, attendance sheets, etc.
- Coordinates with three (3) manpower recruitment agencies with regards to payroll, timekeeping, labor cases, manpower requirements, etc.
- Manage all the records’ databases in HR, safeguarding and securing the 201 files/employee files.
- Manage and monitors the supply and demands of uniforms of Service Crews and Production Staff, and HR forms in all stores.
- Supervise the timekeeping of all staff including those who are under manpower agencies.
- Supervise the performance appraisal process from issuance of notification of performance appraisal, receiving all performance appraisals, recommendation for promotions, and renewal of contracts/passed the probationary period, if recommended by the immediate superiors.
- Supervise the remittances of government contributions such as SSS, Pag-IBIG, and Philhealth from the Accounting Department and Accounting Firm. Also the loan application of employees.
- Manage events like Christmas Party, Birthday Celebration, Anniversary, Management Meeting, Government In-house Seminars, etc.
- Manage the Employee Bulleting Board, Exemplary Attendance and creation of Birthday Cards on a monthly basis.
- Supervise store visit for monthly inventory of supplies in each store.
- Manage the mystery shopper reports and complaints of customers.
- Manage issuance of incident reports, notice to explain, and notice of decision for infractions and labor cases.
- Manage the employee movements such as increase in salary, promotions, etc.
- Conducts exit interviews and manage the issuance of Employment Certificate.

Duties and Responsibilities
- Responsible for sourcing, screening and interviewing applicants.
- Prepares employment contracts and non-competition agreement.
- Responsible for checking the pre-employment requirements of newly hired employee(s).
- Conducts newly hired orientation.
- Prepares identification card(s) of newly hired employee(s).
- Secure and keep the 201 files/employee files updated.
- Prepares reports such as recruitment progress report, newly hired report, training needs analysis, internal clients’ feedback, recruitment budget report and updated summary of employee list.
- Maintain the HR Bulletin Board on a monthly basis.
- Prepares birthday greeting cards.
- Conducts training needs analysis and training to newly hired sales representative.
- Prepares monthly government remittances report to be submitted to Accounting department.
- Submit payments for penalties to government agencies like SSS, Pag-Ibig, and Phil-health.
- Responsible for Phil-health ID Cards requests.
- Conducts exit interview for all resigned employee(s) and prepare clearance form.
- Supervise the attendance of all staff.
- Conducts 4th month performance appraisal for probationary employee(s) and quarterly performance appraisal for all regular employees.
- Summarizes the performance appraisal of all staff.
- Manage events like Christmas Party, refresher courses, birthday party of managers, outside meetings, and interviews.
- Issue incident reports, notice to explain/hearing, notice of decision and termination letter as part of Labour Relations.

Duties and Responsibilities
- Responsible for recruitment of Clinical Instructor/s for College of Nursing, checking the pre-employment requirements of newly hired employee(s).
- Responsible for orientation of newly hired Clinical Instructor/s of College of Nursing.
- Prepares employment contract and other supporting documents needed.
- Responsible for conducting quarterly 360 degrees performance appraisal of Clinical Instructors to be distributed to all Nursing students.
- Responsible for generating summary of performance reports of all Clinical Instructors.
- Responsible for timekeeping summary of Clinical Instructors.
- Accountable for safeguarding and keeping the 201 files/employee files updated.
- Coordinates all HR concerns of College of Nursing to the main HR Office.
- Update the HR Bulletin Board on a monthly basis.
- Coordinates with the Dean’s Office with regards to the manpower requirements, schedule of Clinical Instructors and other concerns of HR.
- Coordinates the concerns for Payroll to the main HR Office in Lyceum of the Philippines, Laguna.
- Distributes the payslip of all employees in the College of Nursing.
- Coordinates government contributions concerns like loan, remittances, etc. to the main HR Office.
- Supervise all Clinical Instructors from time to time to check if they arrived in their classes on time.
- Reports directly to the Executive Vice President with coordination to the main HR Office in Lyceum of the Philippines-Laguna.