Jagan Iyer, Program Management

Jagan Iyer

Program Management

Pride Tecnologies

Location
United States
Education
Master's degree, Information Resource management
Experience
34 years, 9 Months

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Work Experience

Total years of experience :34 years, 9 Months

Program Management at Pride Tecnologies
  • United States
  • My current job since November 2011

 Program Delivery - Work with offshore and onsite delivery vendors and responsible from end to end
 Sales Support - Identify new opportunities and assist in customer presentations/proposals.
 Communication - Manage Client communication & satisfaction on existing engagements.
 Reporting- Manage resource utilization, cost and margins on all existing projects
 Charged with $12 Million in 2012

Engagement Manager at Syntel Inc
  • United States
  • March 2010 to July 2011

 Account Mining - Work with Delivery teams to generate incremental revenue throughout existing engagement.
 Sales Support - Identify new opportunities and assist in customer presentations/proposals.
 Account Governance - Identify key customer parameters and track them. Communicate with Client on a daily, weekly basis.
 Contract Management - Identified the vendor for the program after evaluation and developed SOW with Vendor
 Communication - Manage Client communication & satisfaction on existing engagements.
 Reporting - Manage resource utilization, cost and margins on all existing projects
 Charged with $12 Million in 2011

Program Management at Compuware Corporation
  • United States
  • January 2005 to February 2010

 Program Delivery - Work with onsite delivery vendors and responsible from end to end
 Reporting - Manage resource utilization, cost and margins on all existing projects
 Charged with $7 Million
 ITIL - Helped the client to implement ITIL Service support

Project Manager at I Flex Solutions Inc
  • United States
  • May 2004 to December 2004

 Program Delivery - Work with onsite and offshore for delivery and responsible from end to end
 Assets Management - Loan and Mortgage application reengineering
 Resource Management - More than 50 human resources managed
 Reporting - Manage resource utilization, cost and margins on all existing projects

Program Management at Covansys Corporation
  • United States
  • August 1998 to May 2004

 Program Delivery - Work as onsite coordinator for outsourced environment and with offshore for delivery and responsible from end to end including the implementation of new packaged tool with conversion and migration
 Assets Management - Commercial Billing, developed ODS as part of DW
 Resource Management - More than 70 human resources managed
 Reporting - Manage resource utilization, cost and margins on all existing projects
 Contract Management - Identified the vendor for the new packaged solution for commercial billing after evaluation and developed SOW with Vendor

Project Manager at Consulting Center for Finance and Investment
  • Saudi Arabia - Riyadh
  • February 1996 to May 1998

 Project Management - Work as PM for the reengineering of banking applications
 Resource Management - More than 15 human resources managed
 Reporting - Manage resource utilization, project schedule

Systems manager at D & B Satyam Software
  • India
  • May 1994 to January 1996

A Project Management - Work as Project Manager for a pilot development project at offshore for nations leading information Collection Company (AC Nielsen) in Germany and assessed the stability and effectiveness of a new development environment extremely critical to the enterprise,
 Resource Management - More than 25 human resources managed and interacted with onsite (Germany) customer
 Reporting - Manage resource utilization, project schedule

Sr. Manager at Nucleus Software
  • India
  • October 1990 to May 1994

 Project Management - Work as PM for Assets (Loans and Mortgage) applications
 Resource Management - More than 25 human resources managed
 Reporting - Manage resource utilization, Budget
 Management - As a member of management committee, participated in the development of new core competencies and organizational structure with over 1000 employees and 3 locations.

System Analyst at Consulting Center for Finance and Investment
  • Saudi Arabia - Riyadh
  • March 1989 to September 1990

Worked in abank as system analyst in Liabilities syetem

Education

Master's degree, Information Resource management
  • at Central Michigan University
  • May 2005

GPA - 3.72

Master's degree, Physics
  • at University of Madras
  • May 1982

Specialties & Skills

Project Management
Program Delivery
Onsite Management
Team Management
Customer Service
Management

Languages

Tamil
Expert
English
Expert
Hindi
Beginner

Memberships

Project Management Institute, USA
  • PMP Member
  • January 1999