IT Technician
Doha English Speaking School
Total des années d'expérience :4 years, 10 Mois
Main Responsibility:
Management of IT, Network infrastructure, MIS, Online learning platform, Software development/code-fixing, scripting and automation.
-Implementation, management and support for iSAMS and Engage MIS
-Organization accounts management, Access control and Group policy control with Google Workspace and Google Cloud
Platform synchronized with Azure Active Directory.
-Scripting and automation - Google Apps Script
-Hardware & Software setup, support, inventory management, licensing and documentation
-Network infrastructure implementation, maintenance troubleshooting and
performance boosting
-Database & Server management, regular backups.
-Windows server to Cloud Migration (Google Cloud)
-Device enrolment & management using Meraki, Microsoft 365 and Google platforms
-Software installation, patching, version control and support
-End-to-end user support, setup, maintenance and training on Windows (Desktop & Server), Linux, MacOS, Android, iOS, Chrome OS
Main Responsibility:
Management of IT, Network infrastructure, MIS, Online learning platform, Software development/code-fixing, scripting and automation.
-Implemented online education from scratch using Microsoft 365, Office 365 platforms and Azure Active Directory managed and provided end-to-end support
-Management of academy IT team and research, development and maintenance on every segment of IT process of the academy and its subsidiaries
-Design, configure, and test computer hardware, networking software and operating system software.
-End-to-end user support, setup, maintenance and training on Windows (Desktop & Server), Linux, MacOS, Android, iOS, Chrome OS
-Plan, coordinate, and implement network security measures and digital security practices to protect data, software, and hardware.
-Automation using Microsoft Flow and Power Automate
-Train school administrators and staff on online learning and cloud platform usage
-Setup and maintenance of smart classrooms and video conferencing
Main Responsibility:
Application Development, QA, level 1/2/3 technical support, scripting and automation, database querying and maintenance.
-Development and Bug-Fixing Java 8 and JavaScript based applications
ServiceNow and ITSM platform development and support.
-Responsible for installation and configuration of internal mail application and servers.
-Modify existing IBM software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance.
-Automation using Shell, Bash and PowerShell
Developed the company’s management system from scratch using Java 8 & SAP
Maintain and administer computer networks and related computing environments
including computer hardware, systems software, applications software, and all
configurations
Created and maintained databases using Oracle, MySQL for engineering
management and ticketing systems
Store, retrieve, and manipulate data for analysis of system capabilities and
requirements
Consult with customers or other departments on project status, proposals, or
technical issues, such as software system design or maintenance
Recommend purchase of equipment to control dust, temperature, and humidity in
area of system installation