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Jagdish Bhandari, Manager

Jagdish Bhandari

Manager

Capgemini India Pvt Ltd

Location
India - Mumbai
Education
Diploma, Diploma in Electronics / IT Professional
Experience
16 years, 11 Months

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Work Experience

Total years of experience :16 years, 11 Months

Manager at Capgemini India Pvt Ltd
  • India - Mumbai
  • February 2009 to May 2017

Associated with client`TOTAL’ France’s multinational integrated Oil & Gas company & one of the major Oil company in the world. Under the project named “SIRUS” supporting Infrastructure Management with different business domains.
 Management & administration of 2000+ windows servers located in Europe, Africa & across globe.
 Management of File & Print servers, Group Policies etc.
 Trouble shooting of Server Hardware issues & escalating to respective vendors.
 Expertise in implementing and handling ITIL Change Management.
 End to End Coordination of critical changes to Business to ensure smooth implementation.
 Perform analysis of SLA breached Changes and proposing an action plan to avoid the same cause of SLA breach in future.
 Preparing weekly & Monthly change status and progress reports.
 Chairing CAB meetings and validating the Change Requests and ensuring

System Administrator at Bank of America -CFC India Services Pvt Ltd.
  • India - Mumbai
  • April 2007 to February 2009

CFC merged with Bank of America in Jan 08. Countrywide Financial Corporation (NYSE: CFC), provides high quality and specialized business, financial and IT services to Countrywide in the mortgage and related financial services industry.
Position : System Administrator
 Managed datacenters for 3 locations in Mumbai & Hydrabad which consists of 100+ servers running on Windows 2000 and Windows 2003 Servers.
 L2 / L3 supports.
 Managed Active Directory, Disk Quota’s and Group policies etc.
 Creation, Deletion, Managing login accounts assigning of rights & permissions to personal folders.
 Handled 8 Storage boxes (HP MSA 30& MSA 70)
 Managed DHCP / DNS / File / Print / Database servers.
 Deployment of Windows Service Packs and patches on servers with all necessary precautionary measures.
 Provided backup for all major servers using Veritas Netbackup 6 on StorageTek L80 robotic library & Ultrium LTO4 drive.
 Backup monitoring of remote locations Malad, Andheri and Hyderabad.
 Vendor management and coordination with various service providers.

Senior Engineer at Microland Ltd
  • India - Mumbai
  • July 2000 to August 2007

Microland is a Bangalore based prestigious Systems, Security, Network Infrastructure Consulting and Managed Services Company.
Worked on the below 3 sites supported their infra structure.
1.Firstsource Solution Ltd (ICICI OneSource)
2.GE Capital -SBI Cards Ltd.,
3.Mid-Day Publications LTD, Mumbai.

Education

Diploma, Diploma in Electronics / IT Professional
  • at St Xavier Technical Institute
  • July 1992

Passed with First Class

Specialties & Skills

Desktop Management
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Server Management
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ITIL
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IT Infrastructure Management
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Server Management
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Desktop Management
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Datacenter Management
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E-commerce Digital Marketing
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ITIL Incident/Change/Problem Management
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Languages

English
Intermediate
Hindi
Expert
Marathi
Native Speaker

Training and Certifications

Microsoft System Center configuration Manager (Certificate)

Hobbies

  • Getting More into Technology related stuff
    1) Customer Service Award from ICICIOnesource Ltd (Firstsource) in year 2006 2) Received quarterly Appreciation Award twice as part of Rewards & Reorganization Programmed by CFC (Bank of America). 3) Received Project Star Award in Capgemini in year 2012.