JAGDISH DHAKA

• Oversaw efficient e-commerce operations, ensuring seamless logistics and inventory management across platforms like Amazon, Flipkart, Meesho, Myntra, and Shopify.
• Streamlined order fulfillment processes, enhancing delivery speed and accuracy, which improved customer satisfaction.
• Implemented data-driven strategies to optimize stock levels, reducing excess inventory and minimizing costs.
• Coordinated with cross-functional teams to ensure timely restocking and effective warehouse management.
• Developed and maintained strong relationships with suppliers and partners to ensure a smooth supply chain.
• Trained and supervised staff on best practices in warehouse operations and safety protocols.

• Oversaw daily retail and store operations, ensuring efficient opening and closing procedures.
• Coordinated and allocated tasks to team members based on their strengths, enhancing overall productivity.
• Addressed and resolved customer complaints promptly, achieving high levels of customer satisfaction.
• Streamlined supply chain and delivery processes, effectively reducing delays and improving operational efficiency.
• Developed and implemented training programs for staff, fostering a culture of continuous improvement and teamwork.
• Monitored inventory levels and managed stock replenishment to support seamless warehouse operations.

• Supervised production operations, ensuring adherence to schedules and timely completion of projects.
• Streamlined processes to enhance operational efficiency and reduce waste, contributing to overall productivity.
• Trained and mentored new team members on equipment handling and safety protocols, fostering a culture of safety and compliance.
• Monitored inventory levels and material availability, ensuring seamless operations and timely dispatch of products.
• Implemented best practices in inventory management, leading to improved accuracy in records and reduced delays in supply chain processes.

• Oversaw dispatch operations, streamlining route planning and optimizing vehicle allocation to enhance efficiency.
• Ensured timely delivery of goods, contributing to a 100% on-time delivery rate and maintaining accurate dispatch logs for accountability.
• Collaborated with drivers to address and resolve logistical challenges, fostering a proactive problem-solving environment.
• Developed strong communication skills while coordinating between dispatch and warehouse teams, ensuring seamless operations and inventory management.
• Leveraged organizational skills to improve workflow processes, preparing for a smooth transition into a Warehouse Supervisor role.