Jaggit Kaur BAKHSIS singh

Customer service / check in counter / boarding gate / ticketing sales / flight controller

Check in

Supervised check-in counters and boarding gate operations
Assigned manpower and monitored staff performance during peak periods
Coordinated daily operational logistic and ground handling activities
Managed documentation, reporting and operational records
Mainted compliance with SOP and safety regulations
Acted as shift in charge when required
Verified travel documents and ensure regulatory compliance

Managed client accounts and developed new business opportunities
Prepared quotations, invoices, and sales reports
Conducted product presentations and negotiations
Maintained customer relationships and after-sales service

Processed payroll and staff attendance
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• Handled recruitment documentation and employee records
Assisted with accounts payable and receivable
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• Prepared financial reports using accounting software