Sr. Network & IT Support Engineer
Interplast Co Ltd
Total years of experience :25 years, 11 Months
Interplast Co Ltd, Riyadh, K.S.A (Harwal Group, Sharjah)
Harwal Group Technologies is an international investment and Management Company specialized in various manufacturing industries. As one of the largest converters of plastic products in the GCC, we manufacture a complete line of high-quality, low maintenance building & home improvement products including: custom profiles & extrusions, Pipeline Systems, roofing, decking, fencing, railing, Housing systems, , molding & trim, window coverings, fittings and more.
As part of a technical implementation team providing technical solutions and support for all integral rollouts borough wide. Including 1st, 2nd and 3rd line support to over 800 users in the Harwal Group (15 remote sites) . Supporting all aspects of fault rectification includes Hardware/software (predominantly WINXP, Windows 7 & WIN2003 Server/Workstation environment)
Harwal Group Ltd, Sharjah, U.A.E
Harwal Group Technologies is an international investment and Management Company specialized in various manufacturing industries. As one of the largest converters of plastic products in the GCC, we manufacture a complete line of high-quality, low maintenance building & home improvement products including: custom profiles & extrusions, Pipeline Systems, roofing, decking, fencing, railing, Housing systems, , molding & trim, window coverings, fittings and more.
IT Support Engineer August 2008 to August 2012
As part of a technical implementation team providing technical solutions and support for all integral rollouts borough wide. Including 1st, 2nd and 3rd line support to over 800 users in the Harwal Group (15 remote sites) . Supporting all aspects of fault rectification includes Hardware/software (predominantly WINXP, Windows 7 & WIN2003 Server/Workstation environment)
Role
✓ Responsible for designing and implementation of customer's network infrastructure.
✓ Network Assessment and Documentation (including technical, operational, and economic assessment)
✓ Troubleshoot Windows 2000 Servers and streamlining the user policy.
✓ Managing User accounts using Active Directory.
✓ Implementation of TCP/IP & related Services-DHCP/DNS/WINS.
✓ Assisted the Technical Services Manager to formulate and implement IT policies.
✓ Purchase Hardware and Software from different vendors.
✓ Design and implement security policies.
CSC Computer Education (P) Ltd., Chennai, India
CSC Computer Education is 22 years on IT training institute with over 400 centres in south india and srilanka.
Technical Support Engineer August 2008 to till date
Provided technical support for all integral rollouts borough wide and 1st, 2nd line support to approximately 400 users.
Role
✓ Managing User accounts using Active Directory.
✓ Purchase Hardware and Software from different vendors.
✓ Design and implement security policies and Manages network operations.
✓ Bachelors Degree in Business Administration (B.B.A) from University of Madras, India. May '97 - May '2000
✓ Post Graduate Diploma in Computer Science (PGDCS) from Software Solution Integrated Limited, Chennai, India. May '96 - May '97 Personal Dossier Permanent Address: # 186, Big Street, Koothanallur, Tiruvarur Dist - 614 101, India. Passport No: G8929890 Visa Type: Residence Religion: Muslim