Sales Officer
Berger Paints Pakistan Limited
Total years of experience :2 years, 2 Months
Berger Paints Pakistan Ltd. engages in the manufacture and sale of paints, varnishes, and other related products.
Here Are My key responsibilities which I have been performed at Berger Paints Pakistan:
Sales Target Achievement
On time Collection achievement
Reduction in over dues in the category of 91 - 180 and over 180 days.
Sales Incentive achievement
Business Development through Architects & Consultants
Customer satisfaction
Maintain and Increase number of Institutional Customers in terms of Sales.
Competitors strategies, activities and new products
Product knowledge/ Special Products Sales Achievement
Responsibilities:
Identify and pursue new business opportunities through cold calling, networking, and relationship building. Develop and execute sales strategies to meet targets and expand customer base. Cultivate strong customer relationships by understanding their needs and ofering tailored solutions.
Conduct market research to identify trends, competitor activities, and potential areas for growth. Prepare and deliver sales presentations and proposals to prospective clients, efectively communicating the value proposition of our products or services. Negotiate contracts and terms of agreement with clients to close sales and ensure mutual satisfaction. Collaborate with cross-functional teams, including marketing, product development, and customer service, to ensure seamless execution of sales initiatives. Monitor sales performance metrics, analyze data, and generate reports to track progress towards sales targets and identify areas for improvement. Stay updated on industry trends, market conditions, and customer preferences to adapt sales strategies accordingly.
Achievements:
Achieved a notable increase in sales at Berger Paints by successfully acquiring new customers and closing deals. Implemented efective sales monitoring systems, enabling proactive adjustment of strategies to optimize sales performance as a Sales Oficer.
Designation: Customer Service Representative (Internship). Responsibilities:
Providing compassionate and patient-centered service, addressing inquiries and concerns with sensitivity. Assisting patients in selecting the appropriate medical equipment or supplies tailored to their
healthcare needs. Ofering clear and understandable explanations of product features, usage, and benefits to patients and their caregivers. Ensuring accurate and eficient processing of orders, prioritizing patient well-being and timely delivery of necessary supplies. Handling patient inquiries and resolving issues with empathy and professionalism, aiming for patient satisfaction and comfort. Maintaining thorough and confidential records of patient interactions and transactions, adhering to healthcare privacy regulations. Collaborating with healthcare professionals and support teams to address patient needs comprehensively and eficiently. Staying updated on medical equipment advancements, safety protocols, and regulatory guidelines to provide accurate information and support to patients. Providing patient education and support on equipment usage, maintenance, and troubleshooting as needed. Striving for continuous improvement in patient care delivery and contributing to a positive patient experience throughout their healthcare journey.
1st4Connect providing services to a small businesses with different types of products like as
Fast Accounts (Accounting Software), Outreach (SMS Service)
I have been performed following responsibilities at 1st4Connect Private Ltd:
Provide support to customers.
Share updates regarding Fast Account software on weekly and Monthly basis.
Outdoor or indoor meetings with new Customers regarding software.
Maintain CRM and record the customer lists and also make reports.
Product knowledge, competitor knowledge and also market knowledge.
Attend monthly meetings at office for the explanation of Monthly progress.
Windus Business Solutions helps home care offices with everything behind the scenes. We handle billing, collections, coding, and managing money so you can focus on taking care of patients.
Following are responsibilities which I have been performed:
Provide product knowledge to Patients.
Cold Calling
Getting important information of patients and provide them health solutions.
Maintain Diabetic Patients details.
Direct report to manager regarding progress.
Having proper knowledge regarding Diabetic products.
Achievement Of Cash price and other Financial Benefits. Achievement Of Management Trust and Customer Satisfaction.
Organization: 1st4Connect Private Limited.
(Business solutions Provider to small businesses)
Tenure: March 2022 - September 2022
Designation: Customer Service Representative (Internship). Responsibilities:
Provide exceptional customer service to small and medium-sized business owners using Fast Accounts accounting software. Assist customers with inquiries, technical support, and troubleshooting related to Fast Accounts software. Guide customers through software features, functionalities, and best practices to optimize their financial management processes. Ensure timely and accurate resolution of customer issues and concerns, prioritizing customer satisfaction. Process customer orders, payments, and refunds accurately and eficiently. Maintain detailed records of customer interactions, inquiries, and resolutions in the companys CRM system. Collaborate with the technical support team to escalate complex issues and provide timely solutions to customers. Stay updated on product updates, new features, and industry trends to provide informed assistance to customers. Provide training and onboarding support to new customers to ensure a smooth transition to Fast Accounts software. Continuously seek feedback from customers to identify areas for improvement and contribute to the enhancement of product usability and customer experience.
Achievements: Achievement of Explore Accounting software like Zero, Fast Accounts, and QuickBooks. Attained consistently high customer satisfaction ratings by providing exceptional support to small and medium-sized business owners using Fast Accounts software.
Business Feasibility Report Marketing Display flexes designs Making Catalogues of Nikon Camera