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Jai Mehra, Merchant Relationship Manager

Jai Mehra

Merchant Relationship Manager·Giift (Rebranded as Xoxoday)

United Arab Emirates

Bachelor's degree, Marketing

Work experience

Total years of experience: 4 years, 6 months

Merchant Relationship Manager

April 2022 - April 2026

Giift (Rebranded as Xoxoday)

Dubai, United Arab Emirates Hybrid

April 2022 - April 2026

Governed a 500+ partner commercial ecosystem, acting as the primary strategic lead for portfolio health, retention, and exponential revenue growth across the GCC.

Architected complex commercial contracts and multi-year renewals for high-stakes enterprise partners, ensuring long-term profitability and scalable alignment.

Spearheaded cross-functional synergies between Product, Marketing, and Operations to execute integrated commercial solutions for global enterprise clients.

Standardised partner lifecycle governance frameworks to streamline onboarding, improve cross-functional delivery speed, and maintain brand integrity at scale.

Delivered USD 58.8K in core annual revenue, complemented by USD 6.5K in incremental growth through the execution of targeted, data-led cross-functional campaigns.

Provided data-driven insights and strategic recommendations to optimise account performance and drive long-term partner value.

Company industry:
Financial Services

Merchant Relationship Manager

November 2021 - March 2022

Loyolink Marketing (Acquired by Giift)

Dubai, United Arab Emirates Hybrid

November 2021 - March 2022

Directed the end-to-end commercial onboarding and activation of 100+ merchant partners, standardising lifecycle processes to ensure immediate revenue alignment.

Led high-impact portfolio expansion initiatives and cross-functional campaign executions, driving measurable value for key retail and hospitality stakeholders.

Standardised operational governance frameworks for partner lifecycles, significantly improving commercial readiness and long-term performance tracking.

Company industry:
Financial Services
Job role:
Marketing and PR

Education

Amity University, Noida

May 2021

May 2021

Bachelor's degree, Marketing

India

Amity University, Noida | 2018–2021

May 2021

May 2021

Bachelor's degree, Marketing

India

The Sagar School

May 2018

May 2018

High school or equivalent, Commerce

India

Dubai Scholars Private School

May 2016

May 2016

High school or equivalent, Commerce

United Arab Emirates

Skills

B2B Account Management
Expert
B2B Account Management
Expert
Revenue Growth & Commercial Strategy
Expert
Revenue Growth & Commercial Strategy
Expert
Contract Negotiation
Expert
Contract Negotiation
Expert
Enterprise Stakeholder Management
Expert
Enterprise Stakeholder Management
Expert
Partner Lifecycle Management & Governance
Expert
Partner Lifecycle Management & Governance
Expert
Upsell & Expansion Strategy
Expert
Upsell & Expansion Strategy
Expert
Cross-Functional Alignment
Expert
Cross-Functional Alignment
Expert
Integrated Campaign Management
Expert
Integrated Campaign Management
Expert
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
DASHBOARD
Intermediate
DASHBOARD
Intermediate
DATA PROCESSING
Intermediate
DATA PROCESSING
Intermediate
FORECASTING
Intermediate
FORECASTING
Intermediate
GOVERNANCE
Intermediate
GOVERNANCE
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
STRATEGIC PARTNERSHIP
Intermediate
STRATEGIC PARTNERSHIP
Intermediate
TECHNOLOGY ECOSYSTEMS
Intermediate
TECHNOLOGY ECOSYSTEMS
Intermediate

Languages

English

Expert

Hindi

Expert

Arabic

Intermediate

Training and Certifications

Certifications
Letter of Recommendation for Volunteering
ANK NGO
Mar 2021
Winner, International Financial Olympiad (2017) at Bombay Stock Exchange
BSE Institute Limited and EduHeal Foundation
Apr 2017