Sr. MIS Executive
WWICS
Total years of experience :12 years, 1 Months
KRAs (MIS):
Maintaining DSRs(Daily Sales Reports) and DFRs(Daily Flash Reports) of Branch
Managed and processed purchase orders of vendors
Monitoring, Creation & Publishing of Weekly / Monthly Reports
Maintenance/Collation of database for various Audits & reporting purposes
KRAs (Collection):
Increased productivity by developing and implementing more effective collection procedures and training which improved morale and efficiency therefore increasing company bottom line revenue.
Implemented new collections procedures to reduce overdue accounts by 3%.
Answered and resolved customer questions regarding problems with their accounts
Negotiated immediate credit, debit or EFT payments during collection calls
Recognized as top collector for North Zone.
KRAs(IT):
Providing IT Support/Desktop Support to all the employees of the Branch
Responsible for IT infrastructure design and maintenance.
Sourcing / Purchasing of computer systems and peripherals.
Negotiated immediate credit, debit or EFT payments during collection calls
Other Responsibilities:
Handling Employee Performance Data
Scanning and uploading documents into the system for onboarding
Tracking of New Joinee requirements
KRAs (MIS):
Maintaining all MIS reports for Managers of there respective team
Scanning and uploading documents into the system for onboarding
Handling Employee Performance Data
Tracking of External Job Postings of the respective clients.
Compilation of Attrition Data.
Tracking of New Joinee requirements report team wise.
Monitoring, Creation & Publishing of Weekly / Monthly Reports
Maintenance/Collation of database for various Audits & reporting purposes
Talent Acquisition & Recruitment:
Meeting with stakeholders to understand the requirement and deciding the dates for delivery of batches.
Sourcing the right person through different channels which includes vendor locations, walk-ins, internal references, job-fairs and outstation hiring is focused on the quality deliverables and maintaining the database
Scheduling interviews with Technical Managers/ Business Heads
Preparing and maintaining all types of Recruitment, Reports like WRM, MRM and Hiring Reports etc.
Getting the documentation done as per the policies and procedures that needed to be followed and ensuring
0% non compliance of the company laid processes.
Handling on-boarding challenges.
Monthly Hiring Source Reports
Managed and processed purchase orders of vendors
Collected due payment
Maintaining all MIS related reports for Recruitments
Handling Employee Sampark Referral Payout Data
Handling Employee Performance Data
Tracking of Internal Job Postings.
Compilation of Attrition Data.
Tracking of New Joinee requirements Process Wise.
Handling Employee Internal Transfer Documentation & Process.
Monitoring, Creation & Publishing of Weekly / Monthly Reports
Sharing Analysis of Centre’s performance to the management team to ensure that function is not deviating from the process
Preparation of Weekly, Monthly reviews ( Internal & external )
Maintenance/Collation of database for various Audits & reporting purposes
Providing 100% correct data to stakeholders (Mgt, Auditor, 3rd Party, etc.)