JAISON T T, Intern

JAISON T T

Intern

Exide Life Insurance

Lieu
Inde - Chennai
Éducation
Master, Operations and IT
Expérience
3 years, 8 Mois

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Expériences professionnelles

Total des années d'expérience :3 years, 8 Mois

Intern à Exide Life Insurance
  • Inde - Bengaluru
  • avril 2019 à mai 2019

Mapped the As-Is process flow diagrams for several Processes done under Policy Servicing Team and Baselined it
▪ Analysed existing process, identified communication gaps where no communication is triggered to the customer
▪ Addressed Service Inefficiency by introducing Lean process in Standard Operating Procedures to close CRM tickets within promised TAT
▪ Introduced a change in Communication Logic using To-Be process flow diagrams which drastically cuts down the use of print communication and saves cost to the company
▪ Redesigned techniques to collect Customer’s updated contact information which helps the company to Optimize service level

Software Test Engineer à Infosys Technologies
  • Inde - Chennai
  • décembre 2014 à mai 2018

▪ Analysed Test Requirements, Planned the Test Process, Created and Executed Test cases for a Financial Institution
▪ Ensured the Test Documentation is compliant as per ISO/IEC 29119 framework and adhered to Client’s SLA
▪ Mentored a Team of QA Executives, monitored their progress and accomplished 0% slippage from Deliverables
▪ Adopted Zero Distance Framework to Automate mundane tasks using Excel and generated Cost savings
▪ Estimated Resource Requirements and negotiated deadlines with Client for profitable billing
▪ Performed Risk and Impact Analysis and documented Risk Mitigation Plan for every Change Request
▪ Trained new recruits in the project about the Application functionality and use cases

Éducation

Master, Operations and IT
  • à TAPMI
  • mars 2020

Management Student Majoring in Operations and IT • Sports Captain – Scheduling, coordinating matches and training the players • Member of VSO manipal – Undertook Clean Manipal and Manipal marathon campaigns • Member of Manipal Runners Club - Organized Run for Causes, Ambassador of Fitness and Health

Baccalauréat, ELECTRONICS AND INSTRUMENTATION
  • à NEW PRINCE SHRI BHAVANI COLLEGE OF ENGINEERING AND TECHNOLOGY
  • avril 2013

Specialties & Skills

Business Analysis
IT Risk
IT Project Management
Test Planning
Test Estimation
ENGLISH
digital testing
functional testing
banking domain
Consulting
Presales

Langues

Anglais
Expert
Hindi
Moyen
Tamil
Expert
Malayala
Expert

Adhésions

MANIPAL RUNNERS CLUB
  • ORGANISER
  • February 2019

Formation et Diplômes

SIX SIGMA (Certificat)
Date de la formation:
September 2019
International Software Testing Qualification Board (Certificat)
Date de la formation:
August 2015
ROBOTICS (Formation)
Institut de formation:
IIT LEMA LABS

Loisirs

  • ROBOT MAKING
    MADE A LINE FOLLOWER ROBOT SUCCESSFULLY MADE AN OBSTACLE AVOIDING ROBOT SUCCESSFULLY MADE AN AUTO ROTATE ROBOT SUCCESSFULLY