جلال Abou Aishy

Achievements
• Drove synergies between 5 Sub Regions that include an excess of 32 Countries.
• Decreased Customer Churn by 18% YoY
• Improved bottom line by 5% through implementing new strategies and reducing operational waste.
• Achieved DOE budgeted figures whilst increasing productivity.
• Cultivated strategic partnerships with key clients to co-create customized air transportation solutions, directly addressing their unique challenges and bolstering client loyalty.
• Drove significant enhancements in cargo processing efficiency, slashing air shipment turnaround times by 28% facilitating faster global deliveries.
• Developed a high-performing team through mentorship, training, and skill development programs, resulting in improved employee satisfaction and reduced turnover rates.
• Played a pivotal role in expanding the companys air cargo services to new markets, leading to increased market share and revenue growth.
• Successfully established strategic partnerships with key airlines, enabling the company to secure preferential rates and access to additional capacity during peak seasons.
• Implemented customer-centric initiatives such as real-time tracking systems and improved communication channels, leading to higher customer satisfaction scores.
• Contributed to revenue growth by implementing strategies to maximize cargo capacity utilization, resulting in increased revenue per flight.

Achievements
• Efficiently initiated and directed operations within a new geographic region.
• Formulated and sustained strategic blueprints, establishing a robust market presence.
• Pioneered the construction of an entire product organization from the ground up, overseeing comprehensive operations.
• Achieved a remarkable 46% year-on-year revenue growth by the second half of the year.
• Centrally streamlined pricing operations across operational regions, ensuring a unified approach to carriers and vendors.
• Implemented a customized pricing methodology tailored to specific countries, products, and verticals.
• Introduced and executed CEIV and GDP best practices across all stations.
• Conduct regular weekly meetings with the head of sales and pricing to evaluate success rates and gather market feedback.
• Proficiently drive proactive initiatives such as Alignments/Global Partnerships, Lean practices, DMAIC methodologies, Carrier Optimization, and Cost-Effective Contract Negotiations.
• Established ambitious plans to disrupt markets still categorized as emerging.
• Delivered seamless logistics and pricing solutions to the electric vehicle industry leader Lucid for their freight management operations in Saudi Arabia.

Achievements
• Increased GR YoY by 57%, exceeded budget expectations despite market situations
• Successfully implemented a healthy and comprehensive work environment during Covid outbreak.
• Introduced sales planning initiatives to drive sales activity.
• Mentored sales team to better understand commercial and financial product performance.
• Increased market share in Healthcare and Military verticals.
• Instrumental in developing Italy - KSA / Germany - KSA / UK - KSA / France - KSA / USA - KSA Trade Lanes.
• Initiated strategic discussions with government entities such as GACA & MISA on investment ventures related to Vision 2030.
• Obtained IATA CASS License in KSA to boost Export businesses.
• Activated customs license at DMM and RUH airports.
• Obtained approval from Saudi Customs to operate a pilot Console into RUH
• Managed the bonded facility in the Eastern Province (EGBZ) and introduced new services that complemented the Air Product such as Arabic Labeling.

Achievements
• Increased GR YoY by 24-30% (2018 GR $2.55 million), exceeded budget expectations in year 2017 & 2018
• Delivered ambitious budgets while managing overhead budget constraints.
• Achieved increased market share and continuous profitability by coaching the sales team on targeting and closing industry verticals accounts.
• Focused on Retail, Aerospace and Healthcare accounts, this resulted in having CEVA one of the major players in those sectors in KSA.
• Spearheaded a project logistics opportunity that ended in chartering 30 military jet engines with 30 pallets of spare parts from DMM to DFW.
• Revamped the branch business protocol from prepaid business to collect, by focusing on key customers and segments.
• Landed major Healthcare FM contracts with top tier customers that includes DG temperature-controlled services and pharma related products.
• Coached and shadowed KAM members to secure FM AOG shipments that are ITAR restricted.
• Secured two major CL contracts with 5 years terms and an EBITDA above $350K/annum.
• Ensured zero defect startup to strategic contracts by implementing solid SOPs.
• Reduced churn rate (lowest in KSA) due to impeccable customer service and support.

Achievements
• Rectified the Nitaqat Saudization status from Red Category to Green Category.
• Recruited qualified Saudi Personnel that match our operational and professional cadre.
• Recruited personnel for senior positions as Station Managers, Business Development Managers, Operations Manager, etc…
• Managed to renew all of our major certificates, such as: SAGIA & CR while liaising with the relevant governmental entities.
• Formalized & developed several HR policies and procedures.
• Resolved and managed several Litigation cases related to the labor office and commercial court.

Achievements
• Entrusted to be appointed as the Legal POC on all of CEVAs commercial licenses in KSA.
• Conducted face to face meetings with SAGIA (Currently known as MISA) officials to further enhance our footprint in KSA.
• Worked with our Regional Country Controller and CFO and presented a rigid budget and outlook plans.
• Conducted monthly business reviews (MBR) for our regional board.
• Organized monthly town hall meetings across branch offices to instill leadership and ownership traits.
• Led comprehensive restructuring of operations.
• Resolved commercial disputes with Global accounts.
• Reduced operational waste, by increasing productivity and cutting down unwanted steps.
• Further developed relationship with key vendors.
• Led a strategy to reduce over-reliance on single vendor, whilst retaining strong relations
• Recruited senior sales personnel to cover the commercial gaps.
• Landed a major oil and gas account that required a special process for import.

Achievements
• With a team of five, we managed to mobilize and muster work force and equipment for one of the biggest gas plants in KSA
• Ensured seamless supply chains are provided to our ongoing projects
• Liaised directly with our Global Suppliers and ensured smooth follow up on delivery timelines
• Liaised with the planning department to ensure assets and materials are being utilized at the right time and that no idle equipment is on site and hence limiting equipment rental.
• Shuttled personnel between projects depending on work loads

Duties included I was the key contact between all five divisions, liaising with division managers to ensure that their logistical requirements are met. Issuing gate passes and access controls to project site members.