مساعد مدير
AL
Total years of experience :9 years, 1 Months
AL- Sadat & AL- Hendi For Exchange 2009-2010
International Group For Exchange 2007-2009
HEAD Teller
Main Duties And Responsibilities: - Manage the main cash box
- Manage team in terms of cash position at the beginning and end of the day.
- Deal directly with customers either by telephone, or face to face.
- Conduct transactions over the customer counter related to foreign exchange.
Assistants Branch Manager/ City Mall Branch (2005-2007)
Main Duties And Responsibilities: - Responsible for the administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service, and security.
- Provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation.
- To appraise the performance of the Branch staff.
JORDAN KUWAIT BANK 2001- 2007
Customer Service Officer (2001-2005)
Main Duties And Responsibilities: - Conduct transactions over the customer counter
- Receive customers inquiries and oversee that customer orders are satisfied in terms of quality and delivery schedules
- Receive customer complaints and resolve them.
Marketing Manager Main Duties And Responsibilities: - Develop marketing plans to promote the organization, and its products and services - Coordinate with the General Manager, the sales targets - Communicate with customers on their queries and advise them on optimal transactions and services 2003-2007 A-lAhliyya Amman University /Jordan Degree: Bachelor -MIS Average: Good.