Jamal Douglas, Engineering Manager

Jamal Douglas

Engineering Manager

FIRST BRAND GROUP (FBG)

Location
United States - Michigan
Education
Bachelor's degree, MECHANICAL ENGINEER
Experience
35 years, 1 Months

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Work Experience

Total years of experience :35 years, 1 Months

Engineering Manager at FIRST BRAND GROUP (FBG)
  • United States - Rochester Hills
  • My current job since October 2021

• Lead engineers to innovates and optimize design for overall suspension components to exceed OE specification for easier installation and longer service life.

• Direct and delegate activities of product engineers and designers.

• Preform SWOT analysis on major compotators (TRW / MOOG / MEVOTECH) and set standards assuring FBG products best in its class.

• Lead engineers to improve products brand image and differentiation.

• Preform competitive market share analysis for overall chassis components to present to VP and high management and set action plans to acquire bigger market share

PROGRAM MANAGER / ENGINEER at DOUGLAS GROUP MANUFACTURING LLC
  • United States - Michigan
  • May 2018 to September 2021

• Managing 20-member production Sales and Engineering team for the company.
• Secured the first production orders for several of the company's new products.
• Successfully launched 6 new programs in 1 year with product assurance planning completed per ISO 9002 guidelines.
• Lead product design & development of new products and improve upon existing products.
• Coordinate on-site and off-site design reviews activities to meet customer performance requirements.
• Perform DFM&A reviews with manufacturing personnel to ensure operational input.
• Fulfill product design APQP requirements and participate in plant-held APQP reviews.
• Participate in Customer meetings and respond to Customer inquiries.
• Lead production team making sure all high speed film blowing machine / injection machines / gravure printing and high speed cutting runs to max capacity and high efficiency with highest quality and minimum waste.
• Provide technical expertise in support of field failure analysis and develop and implement corrective actions.
• Overseeing the successful commissioning of a new factory and 6 new production programs.
• Helped improve pricing, product development, and cost structure making Douglas Group more competitive and enabling it to win new business.
• Perform internal audit to identify strengths and weaknesses of employees, and set action plans to resolve existing issues.
• Direct and delegate activities of production employees, designers, and junior level engineers in production.

NATIONAL AFTERSALES MANAGER at VW Middle East (SAFARI MOTORS SKODA / SEAT)
  • Saudi Arabia - Riyadh
  • October 2011 to April 2018

• Responsible for 11 facilities throughout the Kingdom of Saudi Arabia,
• Conduct market analysis to determine best in class bracts for aftersales department, set action plans to increase sales / revenues and maximize utilization / productivity and efficiency.
• Perform internal audit to identify strengths and weaknesses of departments, and set action plans to resolve existing issues.
• Set KPI’S for aftersales departments.
• Ensure the monthly and annual attainment of the department budget objectives (sales, operating expenses, and net profit).
• Successfully handle spare parts strategies, sales, marketing and inventory management.
• Achieve target for all workshop vehicles to be turned around within manufacturer standards.
• Reduce dead and over stock in the kingdom.
• Improve parts availability (stock optimization).
• Prepare annual budgets and submit according to schedules prescribed.
• Set departments budget objectives (sales, operating expenses, and net profit).
• Train and evaluate department staff, study business trend and set target & budget for the Kingdom.
• Set action plan to meet and exceed VW group CSI national target, maintain training program for productive and non productive staff according to VW standards.

AREA SERVICE MANAGER at MOHAMED YOUSUF NAGHI MOTORS BMW /ROLLS ROYCE / MINI
  • Saudi Arabia - Jeddah
  • February 2010 to September 2011

• Responsible for 4 workshops in the Western Region in the Kingdom of Saudi Arabia.
• Conduct market analysis to determine best in class bracts for service department, set action plans to increase sales / revenues and maximize utilization / productivity and efficiency.
• Initiate new 3s facilities in Jeddah and Makah.
• Ensure the monthly and annual attainment of the Department budget objectives (sales, operating expenses, and net profit).
• Supervise, direct, discipline, train, and evaluate Department staff, propose new staff hires, de-hires, and redundancies to higher management as appropriate to accomplish the needed work for the region
• Maintain maximum workshop utilization and productive efficiency.
• Achieve target for all workshop vehicles to be turned around within manufacturer standards.
• Control work in progress (WIP) according to national standers.
• Study business trend and set target and budget for the region.
• Supervise and coordinate activities of workers; team building and leadership responsibilities.
• Respond to customer complaint submitted from head office at BMW within 24 hours.
• Maintain training program for productive and non productive staff according to BMW standard.

REGIONAL AFTERSALES MANGER at UNITED MOTORS (DODGE / CHRYSLER / JEEP)
  • Saudi Arabia - Jeddah
  • July 2004 to January 2010

• Responsible for 6 facilities throughout the Western Region in Saudi Arabia.
• Lead the Western Region team to move from the third place to the first place in the company, boasting 120% target achievement between 2005 & 2010.
• Conduct market analysis to determine best in class bracts for aftersales departments, set action plans to increase sales / revenues and maximize utilization / productivity and efficiency.
• Initiate new 3S facilities in Jeddah and Medina.
• Ensure the monthly and annual attainment of the department budget objectives (sales, operating expenses, and net profit).
• Successfully handle spare parts strategies, sales, marketing and inventory management.
• Reduce dead and over stock in all branches.
• Improve parts availability (Stock Optimization).
• Prepare annual budgets and submit according to schedules prescribed.
• Achieve target for all workshop vehicles to be turned around within manufacturer standards.
• Maintain maximum workshop utilization and productive efficiency.
• Improved CSI score to meet DaimlerChrysler national target.
• Submit DAW and FCR for repeat failures in new model, and difficult cases, to obtain assistance from DaimlerChrysler technical support.
• Control work in progress (WIP) according to national standers.
• Maintain training program for productive and non productive staff according to DaimlerChrysler standard, study business trend and set target and budget for the region.

SENIOR SYSTEM ENGINEER at DAIMLERCHRYSLER (DODGE / CHRYSLER / JEEP)
  • United States
  • January 1998 to August 2004

• Responsible for design, development, durability testing and release of pass cars and light truck fuel systems from concept to production
• Responsible for resolving production issues in fuel, exhaust and HVAC systems in USA & Mexico.
• Liaison regularly with high management, assembly plants, engineers, dealers, suppliers, and advance quality control personnel in United States and Mexico to address customers and plants concerns and issues.
• Direct and delegate activities of designers, prototype technicians, lab technicians, and junior level engineers in product development.
• Liaison regularly with dealers and customers to address and resolved customers issues in the field.
• Initiate DFMA and DVPR reports.
• Analyze test data and reports to determine if design meets functional and performance specifications.
• Confer with research and other engineering personnel and prepare design modifications as required.
• Analysis product qualities issues and recommend solution to prevent recalls.
• Recommend measures to improve production methods, equipment performance and quality of product.
• Analyze data to determine feasibility of product proposal.
• Conduct analytical studies on engineering proposals to develop design for products utilizing and applying engineering principals.
• Submit new cost saving ideas that improves product’s and cut cost.
• React quickly to resolve critical issues in assembly plants and suppliers facility to prevent products recall and plants shut down.

SENIOR PRODUCT DESIGN ENGINEER at FORD MOTORS COMPANY (FORD / MERCURY / LINCOLN)
  • United States
  • August 1993 to December 1998

• Responsible for design, development, testing and release of truck fuel systems from concept to production.
• Direct and delegate activities of designers, technicians and suppliers engineers in product development.
• Initiate DFMA and DVPR reports.
• Liaison regularly with management, suppliers, designers, and quality control personnel to address management concerns and program direction during development one of the most complicated program for Ford Motor Company
• Analysis product qualities issues and recommend solution to prevent recalls.
• Recommend measures to improve production methods, equipment performance and quality of product.
• Analyze data to determine feasibility of product proposal.
• Perform durability testing to insure new product meet engineering specification.
• Submit new cost saving ideas that improves product’s and cut cost.
• Prepare and present fuel system proposals to management.
• Participate on-site at assembly facilities during pre-production and production vehicles builds.
• Responsible for procurement of prototype tooling and determine prototype costs and components.
• React quickly to critical issues and situations regarding program requirements and field issues.
• Analyze test data and reports to determine if design meets functional and performance specifications.
• Confer with research and other engineering personnel and prepare design modifications as required.

APPLICATION / SALES ENGINEER at BUNDY CORPORATION (Tier One Supplier FORD / CHRYSLER / GM)
  • United States
  • April 1989 to July 1993

• Responsible for design, development and validation testing of pass cars & light truck fuel and brakes systems from concept to production.
• Responsible for design & development of Compressed Natural Gas system from concept to production.
• Act as primary technical liaison with customer engineering departments to understand customer needs and to ensure design, testing, and prototype requirements are met prior to production.
• Direct and delegate activities of junior level engineers in product development.
• Liaison regularly with sales, manufacturing, and quality control personnel to address customer concerns during development of multi-million dollar accounts.
• Prepare and present fuel system proposals to customers and management.
• Participate on-site at customer assembly facilities during pre- production vehicles builds.
• Responsible for procurement of prototype mold tooling and determining prototype costs and components.
• Study production schedule and estimate worker-hour requirements for completion of job assignment.
• Sell products to businesses and industrial establishments utilizing knowledge of products sold.
• Recommend measures to improve production methods, equipment performance and quality of product.
• Compile list of prospective customers for use as sales leads, based on information from business directories and other sources.
• Travel throughout assigned territory to call on regular and prospective customers to solicit orders.
• Display and/or demonstrate products using samples and emphasis salable features.
• Quote prices and credit terms and prepare sales contracts for orders obtained.
• Estimate date of delivery to customers based on knowledge of own firm’s production and delivery schedules.

Education

Bachelor's degree, MECHANICAL ENGINEER
  • at WAYNE STATE UNIVERSITY
  • December 1982
Diploma, CONSTRUCTION TECHNOLOGY
  • at DARLINGTON COLLEGE OF TECHNOLOGY
  • July 1980

Specialties & Skills

Attainment
Annual Budgets
Software Packages
Management
Auto-Managment / Kerridge / AS400 / various computer software packages

Languages

English
Expert
Arabic
Expert

Training and Certifications

GD&T (Training)
Training Institute:
Ford Moter Company.

Hobbies

  • Reading