جمال mbarak

TECHNICIAN/SUPPORT في ICT

• الإمارات العربية المتحدة
• إلى

SPECIAL SKILLS & RESPONSIBILTIES

Overall security of the system in terms of Antivirus cleaning, updating & monitoring at FRIENDS FOR LIFE LTD

Overall maintenance of the network including crimpling of cables, checking network faults & facilitate LAN connectivity.( Ocean village Club Kenya)

Maintenance of wireless internet technology, LAN networks and maintaining the wifi connectivity throughout a network facilitating smooth browsing, connectivity etc (at Almanara luxury villas, ocean village club etc)

Installation, servicing & repair of both hardware and software i.e. Windows operating systems, CD ROMs replacements etc

Developed and managed a small cyber café at the office including email support, typing, scanning, lamination etc

Engaged internet marketing through facebook, olx in the social media.

Assisted data backup and offsite backup storage

Data entry on the supplies stocks system for Itech Consultants and Suppliers

Network administration/troubleshooting for most of our clients systems including Ocean village club, Almanara resort, Galu inn etc

Provided end user, online support & help desk functions

Printer servicing, repairs of both hardware & software onsite at our Clients including Galu inn, Ocean village etc

Hardware repairs in changing motherboards to clients machines


Installations of accounting softwares and networking e.g. quickbooks, cashweb etc to some of our clients

Sales of computer accessories within the company shop in Ukunda

Assisted in team viewer support online to Opera/Micros technicians in Mombasa to some of our clients hotel systems