Jamal Swilam, Senior System Engineer

Jamal Swilam

Senior System Engineer

Victory Arch Group

Location
Kuwait - Hawali
Education
Bachelor's degree, information technology and business administration
Experience
8 years, 6 Months

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Work Experience

Total years of experience :8 years, 6 Months

Senior System Engineer at Victory Arch Group
  • Kuwait - Al Kuwait
  • April 2012 to December 2013

Senior System Engineer - Victory Arch
April 2012 - present
Responsibilities
Strategy & Planning
 Collaborate with network staff to ensure smooth and reliable operation of software and systems
for fulfilling business objectives and processes.
 Work with executive team members, decision makers, and stakeholders to define business
requirements and systems goals, and to identify and resolve business systems issues.
Acquisition & Deployment
 Design and deploy new applications and enhancements to existing applications, software, and
operating systems.
 Perform cost-benefit and return on investment analyses for proposed systems to aid
management in making implementation decisions.
 Conduct research on software and systems products to justify recommendations and to support
purchasing efforts.
 Interact and negotiate with vendors, outsourcers, and contractors to secure system-related
products and services.
Operational Management
 Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for
improving or further leveraging these systems.
 Propose and create system design models, specifications, diagrams, and charts to provide
direction to system programmer and development teams.
 Design and perform server and security audits, system backup procedures, and other recovery
processes in accordance with the company’s disaster recovery and business continuity
strategies.
 Integrate servers, including database, e-mail, print, and backup servers and their associated
software into enterprise systems.
 Ensure system connectivity of all servers, shared software, groupware, and other applications.
 Create and maintain documentation as it relates to system configuration, mapping, processes,
and service records.
 Ensure compatibility and invulnerability of in-house computing systems.
 Coordinate and perform in-depth tests, including end-user reviews, for modified and new
systems.
 Monitor and test system performance; prepare and deliver system performance statistics and
reports.
 Provide orientation and training to end users for all modified and new systems.
 Provide guidance and assign tasks to System Engineers

Business Systems Analyst at Al-Awael Al-Watania
  • Kuwait - Hawali
  • August 2009 to April 2012

Business Systems Analyst - ACCS
August 2009 - April 2012
Was responsible for leading and managing a project team in auditing and implementing improvements to all the IT software and procedures from the front end to network security. Also involved in managing, planning, scheduling & reporting on project activities.
 Project managing new stock system based on .Net technology.
 Improved network reliability and scalability.
 Major project work on MIS, Customer Loyalty and Processes.
 Introduction of EPOS system both front end and back end systems
 Remote and mobile worker administration
 Produced an effective plan & risk assessment so that timescales and project costs are underwritten, understood & accepted by all stakeholders.
My Project
AL Adan Co-op. (ERP System)

Business analyst at Bells
  • Egypt - Alexandria
  • January 2006 to January 2009

Business analyst Bells software 2006 - 2009

Tester at Howards
  • Egypt - Alexandria
  • January 2005 to January 2006

Tester Howards supplies 2005- 2006 Particulars DOB:1988

Education

Bachelor's degree, information technology and business administration
  • at Alex Unvirsty
  • September 2009

senior system support engineer

Specialties & Skills

Databases
Business Analysis
Business Development
Project Management
MS Project
ACCEPTANCE TESTING
AUDITING
BACK END
BENEFITS
BSEE/SUPPLY
BUSINESS INTELLIGENCE
CHANGE CONTROL
PROGRESS
PROJECT MANAGER

Languages

English
Intermediate
Arabic
Native Speaker

Training and Certifications

SQL (Training)
Training Institute:
Database Administrator
Date Attended:
January 2015