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Jamil Allam, restaurant general manager

Jamil Allam

restaurant general manager·BBQ HOUSE RESTAURANT

Lebanon

Bachelor's degree, Hospitality Management

Work experience

Total years of experience: 20 years, 5 months

restaurant general manager

November 2017 - Present

BBQ HOUSE RESTAURANT

Beirut, Lebanon

November 2017 - Present

Specifically responsible to establish and maintain standards of operation in all areas of the restaurants.
Responsible for every Audit (safety, dining and delivery).
Responsible for cash drawer (open and closing shifts).
Handle weekly and monthly reports.
Reports directly to the operation manager.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Restaurant Manager

April 2015 - October 2017

Flaming- foodies s.a.l ( Arayes Restaurant) and (Ayloul Restaurant)

Beirut, Lebanon

April 2015 - October 2017

Specifically responsible to establish and maintain standards of operation in all areas of the restaurant, supervise staff and guide them through their shifts.
Maintain standards and follow up the staff during their shifts.
Responsible for every Audit (safety, dining and delivery).
Responsible for cash drawer (open and closing shifts).
Responsible for mid and end inventory.
Responsible for entering data on omega system (BO.OFFICE), (INV.OFFICE) related to purchase products, wastage, and free items….
Share ideas with the operation manager, which are related to budgeting, profit and loss (P&L), cost control, profitability and revenue supervision.
Reports directly to the operation manager.
Prepares monthly reports related to repeated business, incidents, compensations, and new customers.
Shares sometimes in marketing planning.
Train the supervisor on the best way of problem solving.
Prepare warehouse requisitions and daily orders.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Floor Manager

January 2013 - April 2015

Bridge Restaurant

Beirut, Lebanon

January 2013 - April 2015

Specifically responsible to establish and maintain standards of operation in all areas of the restaurant, supervise staff, guide them through their shifts.
Train staff on new skills and techniques that help them ensure guest satisfaction.
Reports to the operation manager through check list and mails.
Handle any function related to food and beverage department.
(Coffee breaks, conference, events, birthdays and weddings).

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

House Manager ( Private Butler)

January 2011 - January 2013

Le Dix Hotel ( 5 star)

Beirut, Lebanon

January 2011 - January 2013

Manage and link all departments in the hotel to provide a good atmosphere for guest and to exceed guest expectations.
Apply the imperial service, which provide a peaceful accommodation for the guest.
Ensure and maintain room security.
Reports directly to the food and beverage manager.

Company industry:
Hospitality & Accomodation
Job role:
Management

Head Waiter

January 2008 - January 2011

Le Patio Hotel ( 5 star)

Beirut, Lebanon

January 2008 - January 2011

(In charge of the restaurant & room service).
Specifically responsible for many duties related to food and beverage department. I was responsible for reporting directly to the food and beverage manager, but through checklist and easy job to do.

Company industry:
Hospitality & Accomodation
Job role:
Management

Restaurant Manager

January 2006 - January 2008

Baguette Diner

Beirut, Lebanon

January 2006 - January 2008

Specifically responsible to establish and maintain standards of operation in the all areas of the restaurant. (Food Quality, Service Quality, Profitability, Performance of staff). Although I was responsible for marketing _ promotion _and directly controlling and supervising revenue.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Education

American University of culture and education (AUCE)

October 2010

October 2010

Bachelor's degree, Hospitality Management

Lebanon

CIS COLLEGE

January 2008

January 2008

Diploma, Hotel and Restaurant Management

Lebanon

Skills

Guiding
Expert
Guiding
Expert
Education
Expert
Education
Expert
Agents
Expert
Agents
Expert
Hospitality Management
Expert
Hospitality Management
Expert
House
Expert
House
Expert
Microsoft office
Expert
Microsoft office
Expert
Fidelio, Pms, Gpos, Pixel point, Omega system, Micros, Squirrel, Portal
Expert
Fidelio, Pms, Gpos, Pixel point, Omega system, Micros, Squirrel, Portal
Expert
access to internet
Expert
access to internet
Expert
House
Expert
House
Expert
Hospitality Management
Expert
Hospitality Management
Expert
Agents
Expert
Agents
Expert
Education
Expert
Education
Expert
Guiding
Expert
Guiding
Expert

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certifications
Certificate of Appreciation ( House Manager)
Basics operation courses (completion)
Handling Angry Customer to achieve a win -win situation
Certificate best attendance as a butler ( House Manager)

Training
Housekeeping Supervisor:
GEFINOR ROTANA HOTEL
Receptionist
METROPOLITAN PALACE HOTEL <5 star hotel>

Hobbies

  • swimming , driving and reading