Jamil Awan

Supply Chain/Logistics/Import/Customs Coordinator at Al-Raha Group for Technical Services (RGTS)

• Saudi Arabia - Riyadh
• My current job since January 2007

Ensure smooth and timely air/sea freight process flow.

Ensure accurate and timely data entry into the operating system.

Track and trace Air Import files as required. This can be either internally via export or externally via airline websites or by telephone to airline offices.

Ensure timely delivery of freight to customers for Import shipments.

Ensure documents are timely sent to customer or broker for customs purposes.

Ensure accurate and timely client and vendors billing.

Interact with our customers in arranging their international shipments, meeting customer service standards.

Contribute to maintain strong relationships with vendors (airlines, trucking companies, and others).

Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.

Meet KPI standards as per the company’s procedures.