IT Pre Sales Manager
AL munir Computers
Total years of experience :21 years, 7 Months
Yalink IP Telephone Installation and programing.
Grandstreem IP Phone Installation and Programming.
Fenvil SIP Door Bell installation and programming.
Manage all over the installations and programming and providing remote support to customers and
engineers.
VPN Management Configuration PPTP, L2TP, SSL, IPSec using VPN Routers and Firewalls.
Installation of NAS/SAN Storage.
Configuration of Routers, Switches and Access Points.
Server Support “Windows Server”.
Database server management and Backup.
Configuration and installation of firewall Fortigate / WatchGuard /SonicWALL and Cisco ASA.
Lost data Recovery from Physical / Virtual Hard Drives
Backup VMware Data Recovery, VMware Consolidated Backup, Symantec Backup Exec
Technical Support Engineer. Self Employed.
Providing tech support to private banks and other institutions.
Virtualization ESX/ESXi 3.x/4.x/5.0, Virtual Center Server / vCenter Server, VMware View, VMware
Workstation, VMware vCenter heartbeat, Microsoft Hyper-V.
Storage Dell EMC Clarion CX-Series, NAS Storage
Backup VMware Data Recovery, VMware Consolidated Backup, Symantec Backup Exec
Configuration of Routers, Switches and Access Points.
Server Support Windows Server 2008 and windows server 2012.
Data Base server management and Backup.
VPN management configuration.
Configuration and installation of firewall Fortigate 200A and 60B / WatchGuard and Cisco ASA.
Lost data Recovery from Physical / Virtual Hard Drives.
Virtualization ESX/ESXi 3.x/4.x/5.0, vCenter Server, VMware View, VMware Workstation, VMware vCenter heartbeat, Hyper-V
Storage Dell EMC Clariion CX-Series, NAS Storage
Backup VMware Data Recovery, VMware Consolidated Backup, Symantec Backup Exec.
Administrate Support and Troubleshooting Networks.
Troubleshoot & Installation the Desktops, Notebooks, and Servers.
Solution for Hardware problems, software problems.
FTP server and User management.
Look after Exchange Server.
Configuring Cisco Routers, Switches and Access Points.
Backups Using NAS and Tape Drive.
Server Support Windows Server 2003 and windows server 2008.
Data Base server management and Backup.
Virtual Private Network management configuration.
Microsoft AX beginner support.
Using WebEx for online meetings.
Using Microsoft Share Point to manage User Troubleshooting.
User technical Support Windows XP Pro and Windows Vista Business.
Citrix Starter Support and installation.
Configuration of Cisco Routers, Switches and Access Points.
Server Support Windows Server 2003 and windows server 2008.
Data Base server management and Backup.
Virtual Private Network management configuration.
Microsoft AX beginner support.
Citrix Support.
• Administration of Branch Network
• Look after Online Connectivity with all country branches
• Managing SQL Server
• Manage DXX and ISDN Link
• Branch Computers maintenance
• Video Security of Bank
• Managing Q-Metic system (the queue system)
• Managing Bio matrix system of branch.
• Managing VSAT Connectivity.
• Installing new system with bank’s software.
• Troubleshooting the software errors and problems.
• CCTV Backup. Installation, Troubleshooting etc
• Troubleshooting the Professional Printers, Scanners and other peripherals.
• Troubleshooting & Manage ATM Machine (NCR).
• Troubleshooting & Manage Access Points.
• Troubleshooting & Manage Wireless Router.
Manage Accounts and desktop support.
Bachelor of Science in Computer Science (BScs) Hons. 16 years of education equals to Master programme of 2 years.