Network Administrator
Raseeth Technologies LLP
Total years of experience :10 years, 11 Months
Implemented appropriate network authentication processes, using single-factor, two-factor and multi-factor technologies.
Ensured security best practices were implemented and adhered to, maintaining high-performing security frameworks.
Analyzed system weaknesses through effective scanning, quickly identifying and resolving vulnerabilities.
Monitored AWS and cloud platform security, ensuring appropriate encryption for optimised data protection.
Created and maintained secure network, system and application components, minimising threats and risks.
Upgraded system software and hardware regularly to defend against emerging threats and maintain performance
Diagnosed troubleshooting queries and support requests remotely and on-site.
Discussed with department to address technical issues, software system design and maintenance.
Troubleshot and debugged network and software to check and rectify discrepancies.
Installed security software to monitor sharing of private information.
Provided professional, reliable desktop, laptop and server support, reducing operational downtime due to system faults.
Monitored system upgrades, which included patches, service packs, hot fixes and new configurations.
Communicated with service users, explaining complex technical information with ease and clarity.
Installed, configured and maintained LAN software and hardware related to servers, personal computers and printers
Set up, optimised and managed network equipment.
setup file server, printer server, domain server etc
Monitor and maintain Satellite WAN and P2P WAN
Owned support tickets using IT management system Impulse for assigning and escalating.
Improved and maintained existing IT processes and system documentation to create easy to use reference guides.
Installed and maintained IT equipment and software to meet workflow requirements.
Operated server management tools for patching, monitoring and backup activity.
Diagnosed hardware and software issues, implementing action to prevent reoccurrence.
Confirmed software certifications remained valid and up-to-date for continued operational compliance