Document Controller
Gensler
Total years of experience :3 years, 4 Months
Responsible for controlling documentation related activities in a
project.
Support and coordinates with discipline with administration and
control.
Control and maintain project Record of incoming project documents.
Checking in tender documents and drawings.
Preparation of tenders and other submission documents and
presentations using Microsoft Office products.
The Results Manila (August 2011- September 2012)
Customer Service Representative
Responsibilities: • Handles inbound calls understanding customers needs through effective listening and questionings skills.
• Matches customers' needs to the Clients' products and services
• Uses sales techniques such as negotiation and influencing skills to overcome objections and gain the customers' buy-in.
• Ensures the accurate encoding of customer's confidential information.
• Communicates all relevant information to internal through best practice sharing and external customers
• Ensures customer's confidential information's are kept safe, especially Credit Card number/ Account number.
• Adheres to the companies' policy and processes, meeting required SLA ( Service Level Agreement) and Metrics
• Creates user manuals for the Clients Inventory System.
• Encodes system processes for documentation purposes.
• Prepares presentation with the use of MS PowerPoint and MS
Excel.
• Performs wide variety of responsibilities and confidential administrative and secretarial duties.
• Works on special projects as assigned
-Performs administrative and office support activities for multiple supervisors.
-Operates basic office equipment. Sorts and routes incoming materials.
-Relieve management of administrative detail, all projects.
-Coordinate work flow.
-Update and chase delegated tasks to ensure progress to deadlines.
-Keep projects on schedule.
-Maintain procedures manual to ensure consistent performance of routines.
-Performs a variety of Internet research functions and uses word processing, spreadsheets and presentation software.
Fielding telephone calls, receiving and directing visitors, word processing, filing, and faxing.
Help in tracking sales progress, troubleshooting minor technical problems.
Compose correspondence research and draft and abstract reports.
JD Mardell Corp.
Content Writer/Link Builder (February 2010-June 2010)
Responsibilities: • Revises articles, processes and descriptions for promoting client's websites with the use of Article Spinner Software.
• Prepares replies to routine correspondence and initiates action if required. Receives, sorts, and presents all incoming mails, and faxes.
• Keeps all project documents stored safely. Keep all project information confidential to authorized persons who have a "need to know".
• Copy-editing and proof reading articles and other web content.
• Performs data entry, storing and retrieving information. Copies, collates and distributes information.
• Efficiency in typing & maintaining a proper track of filing system.
Cash Back Mortgage
Content Writer/Link Builder (June 2009 - December 2009)
Responsibilities:
• Ensure that all articles are made with proper documentation and approved by the client
• Reports weekly project status and completion to the Company's CEO.
• Ensures the accurate receiving and outgoing of all materials and documents on site.
• Receives, checks, inspects all purchase orders for supplies needed.
• Programming NC IV Training • Programmers Guild
Quezon City Campus * Computer Club President (2011) * TESDA Certified * Programmers guild
* Sta.Monica Academy (2005-2009)
Baao Camarines Sur Campus