Jane Lobova, Executive Administartive Assisatant, PA

Jane Lobova

Executive Administartive Assisatant, PA

Maya interiors

Lieu
Arabie Saoudite - AlJubail
Éducation
Diplôme, Accountant on the control and analysis of economical activity
Expérience
5 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :5 years, 4 Mois

Executive Administartive Assisatant, PA à Maya interiors
  • Arabie Saoudite - Riyad
  • septembre 2014 à novembre 2015

• letter writing

• dealing with telephone and email enquiries

• creating and maintaining filing systems

• scheduling and attending meetings, creating agendas and taking minutes

• keeping diaries and arranging appointments

• organizing travel for staff.
• Monitoring shipments movement through the tracking system
• Complete documentation such as pick lists, bills of lading, work orders and shipping orders using computer-based technology
• Record shipment data such as weight, charges and damages
• Contact carrier representative to make arrangements and to issue shipping instructions and delivery of materials
• Dispatch freight for delivery and arrange for pickups
• Document and escalate any customer service issues and/or shipping/receiving errors
• word processing

• devising and maintaining office systems;

• booking rooms and conference facilities;
• managing and maintaining budgets, as well as invoicing;

• liaising with staff in other departments and with external contacts;

• ordering and maintaining stationery and equipment;

• sorting and distributing incoming post and organizing and sending outgoing post;

• arranging travel and accommodation for staff or customers and other external contacts;

• liaising with colleagues and external contacts to book travel and accommodation;

• organizing and storing paperwork, documents and computer-based information;

• photocopying and printing various documents, sometimes on behalf of other colleagues; recruiting, training and supervising junior staff and delegating work as required;
•manipulating statistical data;

• arranging in-house and external events.

preparing reports and financial data, supervising other support staff and customer relations.

Executive assistant to CEO à Maya interiors
  • Arabie Saoudite - Riyad
  • septembre 2009 à mai 2011

•Composed and edited correspondence from dictation, verbal direction, formal mailing.
•Prepared, transcribed, distributed agendas and minutes of numerous meetings.
• Organizing accountant records for CEO's review.

• Scheduled and coordinated appointments and events.

• Entered client information and financial data into company's system.
• Plan and co-ordinate transportation of materials and manage the timely flow of customer orders.
• Manage preparation and routing of purchase orders.

• Inventory maintenance

Reservation agent(Front office) à Kempinski hotel
  • Émirats Arabes Unis - Ajman
  • avril 2007 à juillet 2009

• Greet guests and patrons as they arrive

• Ask if guests have a prior booking

• Manage the registration process

• Ask for identification and ensure that the provided credentials are accurate
• Handle guest check-ins and check-outs appropriately
• Operate hotel switchboard, take calls and provide information and transfer calls
• Manage accurate accounting of all rooms

• Provide guests with room keys and call for bellboys

• Take reservations over the telephone, through emails and in person
• Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities and travel direction
• Refer guests to appropriate department to resolve complaints or provide suggestions
• Compute bills and take payments

• Provide guests with directions around the hotel
• Contact housekeeping and maintenance departments when a problem is reported

• Explain appropriate use of keys and ensure that guests are satisfied with the rooms allotted to them
• Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift
• Answer enquiries regarding hotel services available in the community and respond to guests' complaints
• Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems

Éducation

Diplôme, Accountant on the control and analysis of economical activity
  • à Radio-technical college
  • juin 2001

Specialties & Skills

Office Work
Executive Secretary
Administrative
Personal Assistant
ANSWERING
ETIQUETTE
Computer literate
TRAINING

Langues

Arabe
Débutant
Anglais
Moyen
Russe
Expert