Service order reception desk attendant
Gulf supplies and commercial services
Total years of experience :3 years, 8 Months
- Communicate clearly to customers and demonstrate empathy, understanding and willingness to assists with their needs.
- Provide technical support and clerical issue declaration via phone receive and record, gather appropriate data in Web Works for processing of job request.
- Person dispatching process where as analyze information set priorities, and determine action to be taken on the work order service request.
- Prepare statistical, textual reports and maintain files and records including routine data back -up.
- Provide clerical office and admin support.
-Receive work order forms completed by technician of different craft and trades and review enter required data information into the system generated Web Works for the completion and close out of the work orders.