Sales/admin/receptionist/front/customer service
Best Pets Unlimited
مجموع سنوات الخبرة :4 years, 0 أشهر
Providing assistance directly to customers, Managing the
cash register or point of sale system
Handling customer questions, inquiries, and complaints.
Manage Shop Social Media Accounts
Provide End Day and Monthly Reports
Answer phone calls and walk in inquiries
Taking inventory and monitoring sales floor
Research and analyze sales options
maintain and develop relationships with existing
customers in person and via telephone calls and emails
Check the quantities of goods on display and in stock
Managing all ecommerce platforms (instashop, talabat,
nownow, swan, el grocer and careem)
Developing effective business and marketing strategies
(social media presence, offers, events)
Providing graphic design for the company’ s social media markets
Manages Best Pets Social Media Accounts
Handled customer service and resolutions
Dealing with suppliers
Daily reports & Petty Cash Vouchers
Research company locations evaluate and determine
accurate industry code information, that represents the
Automation Solutions overall business.
Perform targeted clean-up through data enrichment
processes & forms.
Create and update company, industry, and custom
groupings based on company hierarchies and
relationships.
Perform address standardization using AddressDoctor
data. Monitor postal Standard of assigned countries
Review company records and ensure that primary
addresse and operational addresses are grouped
correctly.
Research and correct company address and sales
information that failed the imports process to facilitate
manual loading of data in the Global DataManagement
System
Create and update company, industry, and custom
groupings based on company hierarchies and
relationship.
Handle requests related to sales information
modifications in CRMMaintaining and improving the
quality and consistency of master data.
Manage master data governance, including
establishing data owners and supporting data
stewards.
Monitoring and analyzing master data quality metrics
and identifying opportunities for improvement.
Performed Troubleshooting (Laptop, Printer, Desktop,
Docking station and Accessories)
Address client’s concern (Face to Face, Phone, and
Email.) Create client accounts or cases using CDAX,
Global Newton & Outlook.
Update unit repair status
Recording Daily Transactions
Check unit parts availability and order parts on the
supply chain. Request GBS update using SAP
Prepare SOA, acknowledgment receipt, and Official
receipt (cash, company dated check, BIR 2306)
Explain support of the unit, repair terms and conditions
and Corresponding charges.
Handled customer service and resolutions
Provide information about the customer’s unit
Update the customer about the repair status
Ring up customers at the cash register, take payments,
and issue receipts.
Assist customers with requests in store and calls..
Trained other J1 students regarding store transactions;
and other Back-office job
Greet customers in a friendly and polite manner.
Demonstrate knowledge of products and services to the
customers. Inventory on stocks
Organize new arrival stocks on the store, put tag prices,
encode and arrange the products.
Assist customers on what product they are looking for.