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Janina Cariz Kurihara, Chief Operations Officer

Janina Cariz Kurihara

Chief Operations Officer·KT TALENTS INC.,

Philippines

Master's degree, General Management

Work experience

Total years of experience: 13 years, 8 months

Chief Operations Officer

December 2025 - April 2026

KT TALENTS INC.,

Manila, Philippines

December 2025 - April 2026

Spearheaded end-to-end operations, optimizing workforce deployment and improving service efficiency across multiple client accounts. Led strategic expansion of manpower services, increasing client portfolio and strengthening long-term partnerships. Implemented operational systems and standard procedures that enhanced productivity, compliance, and service delivery quality. Managed large-scale recruitment and deployment of personnel, ensuring timely fulfillment of client requirements. Improved cost efficiency and profitability through process streamlining, resource allocation, and performance monitoring.
Strengthened client relations by ensuring high service standards, resulting in increased client retention and repeat engagements.
Oversaw cross-functional teams (recruitment, HR, field operations), aligning performance with company goals.
Developed and executed operational strategies that supported company growth and scalability. Ensured compliance with labor laws, safety standards, and contractual obligations across all deployments. Led crisis management and problem resolution, maintaining uninterrupted operations and client satisfaction.

Company industry:
Administration Support Services

Assistant to the Vice President for Central and Outside Business Unit Departments

January 2023 - December 2025

Cabalen Management Corporation

Quezon City, Philippines

January 2023 - December 2025

1 .Provides executive support to the Vice President in overseeing Central and Outside Business Units, ensuring operational
efficiency and goal alignment across all departments.
2. Coordinates with 5-10 department heads (e.g., Operations, Finance, HR, Marketing, and Supply Chain) to monitor
performance metrics, project timelines, and compliance with corporate standards.
3. Ensures compliance of all departments with company policies, audit requirements, and reporting deadlines.
4. Representsthe VicePresidentininternalmeetingsandprojectdiscussionsasassigned, ensuringdecisionsandinstructions
are implemented effectively.

Company industry:
Administration Support Services

Business Development Specialist, Training Services

October 2017 - January 2025

Kurihara Business Development

Manila, Philippines

October 2017 - January 2025

1 .Handle s thisbusiness as a part-time job alongside with my other full time jobs.
2.I was a business owner and leads 15 people who works for the business.
3.I teach Business Development Courses, English Proficiency Courses and Personality Development classes.
4.I assist clients who would also like to venture in new businesses by providing business planning and product marketing
research.

Company industry:
Business Consultancy Services

Customer Service Representative, Healthcare and Operations

January 2013 - January 2017

Accenture Inc.,

Manila, Philippines

January 2013 - January 2017

1 .Worked as a Senior Process Executive role.
2.I am part of the Anthem Utilization Team Department which is a Healthcare Account based in the United States.
3.I work with the medical facilities, doctors and nurses in the US through inbound/outbound calling and fax.
4.I review patients insurance coverage and decide whether their claims are to be approved or not.

Company industry:
Business Process Outsourcing (BPO)

School Teacher

January 2012 - January 2013

Christian Care Academy

Rizal, Philippines

January 2012 - January 2013

1 .Handled preschool students for English Subject.
2.Handled primary level students for English and Science
3.Handled secondary level students for English and Social Science

Company industry:
Primary, Prep, & Secondary School

Education

Ateneo de Manila University

January 2018

January 2018

Master's degree, General Management

Philippines

Our Lady of Perpetual Succor College

January 2013

January 2013

Bachelor's degree, English

Philippines

Skills

ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
AUDITING
Intermediate
AUDITING
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS TO BUSINESS
Intermediate
BUSINESS TO BUSINESS
Intermediate
CREATIVITY
Intermediate
CREATIVITY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SOFTWARE DEVELOPMENT
Intermediate
SOFTWARE DEVELOPMENT
Intermediate
TEACHING
Intermediate
TEACHING
Intermediate

Languages

Filipino
Expert
English
Expert

Training and Certifications

Certifications
Certified Lead Auditor for Quality Management Systems
Ignatian Center for Continuing Education
Dec 2025
British Council Expert Teacher IELTS Score 7 Certificate of Teaching Education

Hobbies

  • Cooking