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JANINE TUAZON, Administrative Assistant

JANINE TUAZON

Administrative Assistant·Credo Trading

Qatar

Bachelor's degree, Bachelor of Business Administration

Work experience

Total years of experience: 12 years, 2 months

Administrative Assistant

April 2025 - Present

Credo Trading

Doha, Qatar

April 2025 - Present

Company industry:
Trading & Commodity Trading
Job role:
Consulting

Offshore & Onshore Security Pass Coordinator

May 2024 - April 2025

SCHLUMBERGER OVERSEAS

Doha, Qatar

May 2024 - April 2025

Receiving Documents for Gate Passes (New/renewal & Emergency) from suppliers and
sort-out the documents.
• Contact, suppliers for Missing documents and explain about the DVC and relevant
documents for those who were unaware about the same.
• After upload the files in portal, Take the print out of the above documents, simultaneously
prepare CD and dispatch both to MOI Office for approval.
• Navigating portal for checking daily status and arrange messenger for collecting cards
accordingly.
• Upon receiving the cards, take printout, update folder, keep print out in file and distribute
cards to concerned departments and maintain records.
• Create distribution agreement for the management in compliance with legal policies and
procedures while sorting and distributing mails/call to appropriate personal
• Developed and implemented
• Control all office expenses and costs.
• Maintain well-organized filing system and introduced effective scheduling techniques

Company industry:
Oil & Gas
Job role:
Oil and Gas

operations administrator

November 2023 - May 2024

Edama Facility Management WLL

Doha, Qatar

November 2023 - May 2024

• Responding to client requests and inquires.
• Managing and updating company’s database in terms of technical and commercial inputs
• Keep tracking and supply inventory by liaison with Logistics department.
• Managing contractors and overseeing maintenance crew
• Assist in planning, scheduling and coordinating maintenance and facility improvement projects
• Prepare and distribute reports, presentations and other working materials as required.
• Coordinate tasks according to priorities and plans.
• Prepare cost calculations, quotations and proposals.
• Maintain tracker for quotations (approved and not approved) and handover reference numbers.
• Monitor Move Out and renovation/refurbishment charges.
• Maintain Annual Maintenance Contracts (AMC) records for subcontractors and clients.
• Coordinate with Operations Team for approved quotations, scope of work and necessary arrangements of schedule.
• Submission of approved quotations, service reports (SR) and work completion certificates to Finance department for monthly invoice to the respective clients
• Prepare monthly reports i.e., monthly progress report, maintenance report (BPL & BSQ), monthly issued quotations or proposals, unbilled approved quotations for Finance department.
• Ensure the completion of works, monitor expenditures and ensure it remains within budget.
• Ensure documentation is properly completed in line with tenants and company requirements.
• Coordinate delivery/pickup of materials as required.
• Resolve problems when they arise.
• Monitor and ensure the delivery of services as per the schedule and instructions.
• Monitor the subcontractors and ensure their compliance with the statement of work (SOW)
• To adhere to all other company’s reasonable instructions required for the quality outcome of the work.

Company industry:
Facilities & Property Management
Job role:
Administration

Administration Assistant

September 2019 - September 2023

Gulf Organisation For Research and Development

Doha, Qatar

September 2019 - September 2023

• Handling basic bookkeeping tasks.
• Filing and retrieving corporate records, documents, and reports.
• Researching and conducting data to prepare documents for review.
• Provide general administrative support.
• Performing office duties that include ordering supplies and managing a records database.
• Process the CGP License Renewal and Service Provider License Renewal
• Assisting every event and Workshops.
• Where applicable, meet & greet including organizing appropriate hospitality.
• Where applicable, answer the telephone and transfer to an appropriate staff member.
• Perform advanced, diversified, and confidential administrative and secretarial support. Handle a wide variety of situations and tasks involving the clerical and administrative functions of the office.
• In consultation with the team, generate business documentation, including presentation creation and spreadsheet preparation and distribution.
• Prepare charts, compile reports as needed, and ensure that all files are complete and properly maintained.
• Perform administrative tasks based on set procedures, establish and maintain filing systems, categories and maintain manuals, invoices, manage and co-ordinate travel needs and other source data.
• Handle invoices, billing, and coordinate with Accounting Department.
• Keep updated records of office expenses and costs.
• Managing Vendors, Billing, and coordinating with the accounts department.
• Provide support in logistics.
• Handle procurement requirements.
• Manage correspondence and work with the PRO. • Order front office supplies and keep an inventory of stock.
• Provide support to HR in the documentation and staff coordination.

Company industry:
Administration Support Services
Job role:
Marketing and PR

PROJECT ADMINISTRATOR / CAFM ADMINISTRATOR

April 2017 - July 2019

Elegancia Hospitality and Facility Management Services

Doha, Qatar

April 2017 - July 2019

• Can prepare Weekly and monthly report.
• Handling Timekeeping in project area
• Handling the QATAR ID and Hamad Health Card Process as per the HR Policy.
• Processing Annual Leave of the Employee and Requesting and Assist for Exit permit.
• Ensure the Front office / Reception is always presentable as per company standard.
• Answer, screen, and direct Calls. • Assist in the preparation of scheduled events. • Maintain and update contact list. • Order office supplies and stationery, keep inventory of stock. • Perform admin duties such as e-filing, filing, photocopying, scanning.
• Provide administrative/ facilitation support for developing, organizing and maintaining departmental filing and recordkeeping systems along with offices maintenance support.
• Preparing for the Monthly Wages Times Sheet of all the labor and Staff in the Project
• Using CAFM System and Data collection.
• Process, control and administer incoming and outgoing documents.
• Maintain confidentiality in all aspects of client and staff information.
• Interact with staff, clients, suppliers, and visitors.
• Open, sort and distribute incoming correspondence, including email.
• Issue responses to correspondence containing routine inquiries.
• Perform general clerical duties to include, but not limited to, copying, faxing, mailing, laminating and filing.
• Provide support to the Maintenance team on the raising and closing of reactive, PPM and scheduled job requests within the CAFM helpdesk (Concept Evolution).
• Utilize the CAFM helpdesk (Concept Evolution) system for the raising of purchase orders and the subsequent processing of the associated invoices for posting to Head Office on a weekly basis.
• Prepare and collate all documentation for the monthly payroll of site staff.
• Provide support to the FM in maintaining supplier matrices and the associated documentation.
• Provide support to the FM in maintaining training matrices / records and back to work / self-certification documentation.
• Where applicable, meet & greet including organizing appropriate hospitality.
• Where applicable, answer telephone and transfer to appropriate staff member.
• Where applicable, provide assistance to the Centre Receptionist and Administrator
• Process faculty and maintenance invoices, payments, prepare purchase requests, budget requests, and resolve.

Company industry:
Facilities & Property Management
Job role:
Maintenance, Repair, and Technician

CUSTOMER SALES REPRESENTATIVE

December 2014 - June 2015

TELUS INTERNATIONAL PHILIPPINES

Manila, Philippines

December 2014 - June 2015

• Obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Establishes policies by entering client information, confirming pricing.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes sales and organization mission by completing related results as needed.

Company industry:
Business Process Outsourcing (BPO)
Job role:
Sales

Sales And Marketing Coordinator

November 2012 - November 2014

STARBIKE CORPORATION

Manila, Philippines

November 2012 - November 2014

Coordinating the sales team by managing schedules, filling in important documents and relevant information.
• Ensuring the adequacy and sales-related equipment and materials
• Responding to the complaints from the customers and gives after-sales support when requested. • implements marketing and advertising campaigns by assembling and analyzing sales forecasts; preparing marketing and advertising strategies, plans, and objectives; planning and organizing promotional presentations; updating calendars. • Tracks product line sales and costs by analyzing and entering sales, expense, and new business data. • Prepares marketing reports by collecting, analyzing, and summarizing sales data.
• Keeps promotional materials ready by coordinating requirements with graphics department; inventorying stock; placing orders; verifying receipt.
• Supports sales staff by providing sales data, market trends, forecasts, account analyses, new product information, relaying customer services requests.
• Research competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising; maintaining research databases.
• Plans meetings and trade shows by identifying, assembling, and coordinating requirements; establishing contacts; developing schedules and assignments; coordinating mailing lists.
• Monitors budgets by comparing and analyzing actual results with plans and forecasts.
• Updates job knowledge by participating in educational opportunities; reading trade publications.
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Marketing and PR

STORE IN CHARGE

June 2012 - October 2012

INKMAN REFILLING STATION

Manila, Philippines

June 2012 - October 2012

Ensures availability of merchandise and services by approving contracts, maintaining inventories. • Identifies current and future customer requirements by establishing reports with potential and actual customers and other persons in a position to understand service requirements. • Ink refilling for (HP, Canon, Epson and Brother Printer) • Printer Troubleshooting.

Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Management

Education

Ama University

June 2024

June 2024

Bachelor's degree, Bachelor of Business Administration

Philippines

On Going Degree

Infocus Computer Training Center

September 2023

September 2023

Diploma, Certified Document Controller

Qatar

GPA (percentage): 88.30%

GPA (percentage): 88.30%

Filipino Institute Qatar Campus

July 2023

July 2023

Diploma, Certified Nursing Assistant

Qatar

GPA (rating): Good

GPA (rating): Good

Asian College of Technology

June 2012

June 2012

Bachelor's degree, Bachelor of Secondary Education Major in Mathematics

Philippines

Postgraduate

Asian College of Technology

March 2012

March 2012

Diploma, Associate Computer Technology

Philippines

Skills

Sales
Expert
Sales
Expert
IT Management
Expert
IT Management
Expert
COORDINATING
Expert
COORDINATING
Expert
FILING
Expert
FILING
Expert
FRONT OFFICE
Expert
FRONT OFFICE
Expert
HOSPITALITY
Expert
HOSPITALITY
Expert
RESEARCH
Expert
RESEARCH
Expert
ACCOUNTING
Expert
ACCOUNTING
Expert
BILLING
Expert
BILLING
Expert
PRESENTATIONS
Expert
PRESENTATIONS
Expert
SALES
Expert
SALES
Expert
SOURCE (GAME ENGINE)
Expert
SOURCE (GAME ENGINE)
Expert
Management
Expert
Management
Expert
Administration
Expert
Administration
Expert
Secretarial
Expert
Secretarial
Expert
IT Management
Expert
IT Management
Expert

Languages

English

Expert

Training and Certifications

Certifications
Certified Document Controller
Sep 2023