Total years of experience :9 years, 7 Months
CUSTOMER CARE PROFESSIONAL II at AMERICAN EXPRESS
- Philippines
- May 2015 to September 2018
HANDLES CUSTOMER'S CREDIT CARD QUERIES, DISPUTES AND FRAUD CONCERNS
Customer Service Representative at CITIBANK
- United States - New York
- October 2014 to March 2015
Retail banking and deposit accounts
Bank Associate at Bank of America
- United States - Texas
- March 2013 to October 2014
Credit card CS and Disputes
Team Manager at Sutherland Global Services
- United States - California
- February 2009 to March 2013
Team lead in Prepaid Debit card for US consumers
