Janssen Bryan Lopez, IT Support Engineer

Janssen Bryan Lopez

IT Support Engineer

Intelligent Project WLL

البلد
قطر - الدوحة
التعليم
بكالوريوس, Information Technology
الخبرات
12 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :12 years, 2 أشهر

IT Support Engineer في Intelligent Project WLL
  • قطر - الدوحة
  • أشغل هذه الوظيفة منذ نوفمبر 2017

Duties and Responsibilities
o SLA (Service Level Agreement) for a weekly technical visits and supports.
o Install, Configure FingerTec Time Attendance Hardware and Software.
o On-Line/Remote Support per Client Minor and Advance Issue.
o Support Visits per Client Major Issue.
o FingerTec Door Access Installation, Configuration and Testing
o Cloud Support on our Cloud Solution Time Attendance.
o Time Attendance Integration (FTDP) to ERP based on Client Database (MSSQL, Oracle and MySQL).
o Handling First Level of Communication with the Client during Pre-Sales.
o HIKVISION CCTV Installation, Configuration and Testing
o FingerTec Visitor Management System Installation and Commission
o Technical Meeting with the Manufacturer for Software Bugs and Upgrade
o FIngertec Webster Installation for Centralizing Database
o Manage Office Networks and WAN
o Manage Office Computers and Laptops.
o Manage More Than Hundred Clients via Online Support, Remote Support and Support Visit.
o Sysmantec End Point Security Management
o Training and Configuration for TimeTec Leave, Patrol
o GPS System Configuration and Installation
Server Handled:
HP ProLiant DL380
Dell PowerEdge R710

Network Administrator cum Admin Assistant في Micronet Software Manila Inc.
  • الفلبين
  • يناير 2013 إلى أكتوبر 2017

Admin Assistant Duties & Responsibilities
o Monthly Report for Employee Attendance with Calculations of Amount of Leaves and Short Hour.
o Daily Network Traffic Monitoring to communicate our Server to Japan.
o Monthly Salary Computation based on Employee Attendance
o Monthly Supply Purchased like Computer Peripherals and Commissary
o Yearly Company Organizer for Company Outing and Christmas Party
o Monthly Loan Monitoring for Government & Private Sector Integrated with Payroll
o Monthly Invoice and Quotation for Denso Techno Philippines
o Daily Water Delivery Notice and Monitoring
o Update Monthly Inventory for BIR

Network Admin Duties & Responsibilities
Windows Server 2008 R2 and 2012 R2 Administration
o Active Directory Domain Services, File Services, DNS Server, DHCP Server, Active Directory Users And Computer, Joining Client to Domain, Group Policy Management, Drives and Folder
Redirection, Deploy Apps, Wallpaper, Printers Using Group Policy, Map Network Drive, IIS, FTP, HTTP, HyperV.
o Setup Centos 6.6 for FTP database connected to Japan.
o Monthly Patch Researcher for Windows Bugs and Software Update
o Banner Creation for Company Outing and ID Layout for New Employee.
o Advance Network Troubleshooting
o Remote-On-Line Support Maintenance for 150 Computer
o VB 6.0 Inventory Management System Software Maintenance and Software Upgrades
o VB 6.0 Serial Inventory Management System
o Yearly Proposal for Hardware and Network Upgrades
o CCTV Installation and Monitoring for whole Department
o Weekly Data Backup Monitoring for Windows Server 2012 R2
o IP Camera Setup Through Phone and Browser
o CCTV Installation (NVR, DVR, HVR) - Remote View, Phone View.
o LAN Connection, WAN Connection and Network Printer
o Phone Cabling, Extension, Local Phone Connection
o Printer Repair, Troubleshoot, Part Replaced
o Proxy Registration on Client for Secured and limited Connection to End-User.
o Computer Assembly and Installation
o Router Patches and Firmware Upgrade upon Received Email on Supplier
o MySQL Database for FTP and File Database on Windows
o Electrical Wiring on Each Area or Department Using Series
o Data Recovery (DOS, Kali Linux, Backtrack and Easeus Data Recovery
o System Clone for each Pc.
o IP Camera (Setup, Configurations) with Internet for In House Monitoring
o Router Configuration (PPPoE, Static, Bandwidth Control, Time Frame, Web Filter, Port Forward)
o Email Administration (Outlook to Mail Server in Japan)
o Network Laying Setup.
o Monthly Computer Maintenance (Virus Removal, Cleaning, Check Disk and Fragmentation)

GIP في Department of Social Welfare and Development
  • الفلبين
  • مايو 2012 إلى أغسطس 2012

Duties & Responsibilities
o Answer Call to Clients
o Assist for MSWD Complain and New Government Program
o Encode Complain and make new Program
o Organized Event and Program for the Precinct

On-the-Job Training: Office Trainee في Social Security System – Lipa Branch
  • الفلبين
  • نوفمبر 2011 إلى مارس 2012

Duties & Responsibilities
o Answer Call to Clients
o Assist in Distributing ER Registration Plates
o Encode ER Registration
o Talked to the client on the said problem

الخلفية التعليمية

بكالوريوس, Information Technology
  • في STI College Lipa
  • أبريل 2012

Brief Course Work As a student, I have learned PHP Programming, Visual Basic 6.0 Programming, Java, C++, Access Code, Excel Code, and Dot Net Framework Programming, Notepad++ In Fine Arts Subject, I also learned Adobe Photoshop, Adobe Macro Media Flash, CSS, and Adobe Dreamweaver. In Networking and Database Subject are Network

Specialties & Skills

Networks
Linux Server
Technical Specs
Windows Server
Microsoft Office
Computer Assembly
Computer Hardware and Software Troubleshooting
Network Installation and Configuration
Network Printer Installation and Configuration
Visual Basic 6.0Programming
Fingertec Time Tec TA
Fingertec Time Tec Patrol
Fingertec Time Attendace Ingress
HIKVISON CCTV Installation and Configuration
Windows Installation XP, 7, 8, 8.1 and 10
Microsoft Access Database
MySQL Database Management
Fingertec Door Access System
Fingertec Visitor Management System
Fingertec Ofis TA
Adobe Photoshop CS3 and UP

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي
lopezsen.wixsite.com/portfolio

فيس بوك
فيس بوك
facebook.com/lopezsen

اللغات

البنغالي
متوسط
التاغلوج
متمرّس

التدريب و الشهادات

o EYENOR CERTIFIED SECURITY ASSOCIATE & CERTIFIED PA SYSTEM ASSOCIATE TRAINING (الشهادة)
تاريخ الدورة:
January 2019
FingerTec TimeTec TA (تدريب)
معهد التدريب:
Intelligent Project W.L.L
تاريخ الدورة:
March 2018
المدة:
8 ساعات
FingerTec TimeTec Patrol (تدريب)
معهد التدريب:
Intelligent Project W.L.L
تاريخ الدورة:
March 2018
المدة:
8 ساعات
FingerTec TCMS v3 Software (تدريب)
معهد التدريب:
Intelligent Project W.L.L
تاريخ الدورة:
February 2018
المدة:
8 ساعات
FingerTec INGRESS SOFTWARE (تدريب)
معهد التدريب:
Intelligent Project W.L.L
تاريخ الدورة:
February 2018
المدة:
8 ساعات
Computer Hardware Servicing NC II (الشهادة)
تاريخ الدورة:
April 2013
صالحة لغاية:
April 2018
Computer System Servicing NC II (الشهادة)
تاريخ الدورة:
March 2017
AUTODESK AUTOCAD 2016 (تدريب)
معهد التدريب:
Microcadd Makati City
تاريخ الدورة:
April 2016
المدة:
60 ساعة

الهوايات

  • Computer Hardware Researcher
    Accomplishment i gain is 2 Certificate National Certificate This certificate boosted my confidence whether its Hardware and Software 1. Computer Hardware Servicing NC II 2. Computer System Servicing NC II