Alabbar Enterprises
Total years of experience :9 years, 5 Months
clients with genuine smile,
•Discuss with clients and give advices on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products,
•Teaming up with co-workers to ensure customer service of the highest level and proper daily operations of the store,
•Handling complaints in calm & professional manner,
•Excel in customer service, customer satisfaction and customer relationship management,
•Following and archiving store’s sales goals on a monthly basis, always going on extra mile,
•Guaranteed cross and up-selling for all product categories,
•Contributed to manage the visual display of the products in accordance with \[company name\] visual standards and ensured store functional maintenance and appropriate levels of products on the sales floor,
•Actively participating in brand trainings and remaining always knowledgeable on products presented in the store,
•Inventory, helping to get new stock receives, organizing the store in daily basics and participating on stock movements.
exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products,
•Working within established guidelines, particularly with brands,
•Helping to customers by assisting and responding to customer’s inquiries and complaints,
•Provide excellent customer service in a professional manner,
•Handling difficult clients and nationalities in a professional and calm manner,
•Archiving store target,
• Replenishing the items on shop floor and fixing the store in a daily basis,
•Doing the transaction by using the POS and Navision,
•Winner of the
incoming and departing guests warmly with a genuine smile and eye contact, escort them to assigned dining area, present menus,
•Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff,
•Answering incoming calls to the restaurant and provide appropriate service,
•Managing the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests,
•Helping dining room staff by setting and clearing tables, replenishing waters, serving beverages,
•Issuing dining charges by verifying orders and totaling bill for to-go orders,
•Reconcile cash drawer by proving cash transactions, listing checks and credit card charges for to-go orders,
•Contribute to team effort by accomplishing related results as needed.
.