Government Relations Officer
Standard Chartered Bank
Total des années d'expérience :16 years, 9 Mois
• Manage and implement effective and efficient service relating to all Government Relations - Dubai International Financial Centre (DIFC), including but not limited to
Processing of employment visa, client smart card & renewals to ensure compliance with DIFC Labor Law
Obtain salary certificates and NO objection certificates from DIFC
Guide & advise management on all the DIFC Government related matters
Produce reports and statistics as required
o Talent Acquisition Coordinator (double hatting) - March 2013 - May 2013
• Responsible for efficiently & effectively completing all processes for new hires & internal moves
• Offer letter creation, pre-employment verification check, co-ordination with external vendors, issue hiring forms (EHFs - Employee Hiring Form), employment contract packs
• Meet turnaround times and quality standards regarding contract management and Talent Acquisition related Right Start pre-employment activities (e.g. issuing induction packs, ensuring timely creation of Bank ID), in line with global standards and service level agreements
• Ensure pre-employment checks are completed in line with global minimum standards, managing any discrepancies or delays with the vendor, candidate or hiring manager (as appropriate)
• Develop effective relationships with (Senior) Talent Acquisition Managers / Specialists, ensuring that requirements are clearly understood and service levels are met
• Ensure compliance with relevant operational and people risk controls and employment legislation e.g. data protection
• Produce high level of personalized customer service and maintain the customer relationships by handling any questions and concerns with speed and professionalism
• Proactively handle problems and inform employees / management of any issues or important updates
• Develop and manage consistent approach to communicating updates to employees regarding the medical & visa stages
• Implement systems and procedures to streamline administrative affairs
• Promote high quality, continuous improvement, and high performance
• Manage GRO budget / billing procedures / accounts / invoices
• Hands on experience working on SAP ERP - sales force
•Assisting the Recruitment Managers in the ongoing Recruitment process in the bank
•Fully involved in the process of after selection of a candidate
•Issuing contract for selected candidates
•Handling the visa process for the new candidates
•Getting the employee id created
•Completing the HR formalities which includes
o pre joining formalities
o scheduling inductions
o keeping a track of all the updates on new hire
•Completing the HR formalities
•Maintaining a tracker for all the status happening in the Recruitment team
•Maintain and develop partnerships with line managers of all departments
•To ensure accurate and regular feedback to line managers on the progress of the recruitment process
•Support the standardization of the Recruitment Centre processes and activities
•Ensure accurate data in people wise from the recruitment perspective
•Actively Support all businesses on the visa / Labor card process
•Daily contact with PRO to facilitate the visa / Labor Process
•Ensure all job applicants and Line Mangers are updated on the status of their visas/Labor cards application
•Educate Line Managers on the Visa processes as when required to enhance the candidates on the on boarding experience
•Partner with HRSSC to create a seamless HR service Delivery
•Partner with HRSSC to create a CV data base
•Send Personal Files to HRSSC and insure updated tracker list
•Help employees with their daily inquiries
•Settle Recruitment Agency invoices as well as Crown Relocation invoices
•Sending Weekly Reports for Visa updates and Date of Joining Reports to the concerned parties to simplify the Recruitment Process
1. Managing the day to day accounts in the company accounting system (Oracle)
2. Assisting the Chief Accountant.
3. Managing petty cash.
4. Costing of items.
5. Bank reconciliation.
1. Finding new projects from interior consultants and architects with regard to their client requirements.
2. Maintaining a positive relationship with the existing clients and receiviing new orders from them or through their contacts.
3. Assisting the Assistant Manager with regard to the sales with respect to Ceramic Tiles and Sanitary Ware.
4. Visiting the sites which is under construction to receive new orders.
5. Mainly indulging in the sales for the organization.
1.Calling the existing subscribers to renew their subscription with Gulf News.
2. Receiving calls with regard to inquiries.
3. Making new subscriptions.
Making new orders with regard to internet connections and web site designing.
Receiving calls with regard to inquiries.
Renewing of the existing subscriptions.
Calling the existing subscribers to renew their subscription with Gulf News.
Receiving calls with regard to inquiries.
Making new subscriptions.
Data entry with regard to the renewals and new subscriptions.
Filing Documents, Handling calls, Assisting the administrator in taking interviews.
Passed MBA in Finance and Human Resources from Mahatma Gandhi University, Cochin.
Passed B.Com in Accounting and Taxation