Engagement & Outreach Program Coordinator
King Abdullah University of Science & Technology
مجموع سنوات الخبرة :33 years, 11 أشهر
• Key role aimed at increasing visibility of/ promoting engagement within, the university’s; coordinating collaboration programs with external organizations; increasing participation/connections; improving/facilitating partnerships to enhance engagement and collaboration opportunities.
Selected duties/achievements:
• Organizing and conducting visits of the university, aimed at increasing visibility of and promoting engagement; showcasing KAUST facilities and expertise as a destination for prospective students, researchers, academics, industry and government agencies and organizations.
• Meeting visitors and providing a high level overview of the university and engagement & development activities.
• Gathering and documenting potential needs of university visitors in research services, collaboration and engagement.
• Coordinating and supporting individual department and external engagement endeavors, including liaising with organizations involved.
• Supporting the overall communication effort of the wider university; provide logistical support and coordinating the organization of a range of events/workshops.
• Developing the online visiting/booking system (updating the visiting program and reporting system, and maintaining and updating the web page as required).
• Supporting outreach programs aimed at growing engagement with external organizations, i.e. academia, industries and research institutions.
• To assist with the efficient processing of student applications and other admission & enrollment activities, such as interview scheduling, room arrangements, airline tickets, hotel bookings, visa processing and other related logistics.
• Liaise with other departments for student’s visa, accommodation, travel and other logistical arrangements.
• Assist with all aspects of the enrollment process, including application data, student files and review committee needs.
• Coordinate with professors and faculty, for hiring, interviews students on VSRP and other internship program.
• Provide advice & information to interns, regarding the internship, interviews, application, documents and other hiring and logistical process.
• Arrange interviews of interns with faculty and other decision makers.
• Responsible for ongoing communication with regards to student enquiries.
• Responsible for international and local visits and research students interviewing process and approvals.
• Coordinate with all logistical arrangements in regards to interview panel, student interviews and English proficiency tests.
• Communicate with faculty, department heads, managers and staff with regards the main stream admissions process; and with visiting & research students with regards all aspects of visits to KAUST.
• Review and update student’s applications and forward them to interview panel.
• Offered information, advice & guidance to students, community members and local employers and their employees on internships/apprenticeships, training & development, employment and recruitment opportunities offered by Collage.
• Planning and overseeing student arrival logistics. Planning and delivering student orientation.
• Engaged proactively with local and regional businesses to promote work placements, work based opportunities, apprenticeships, internships and vocational training.
• Coordinate with other college departments including curriculum heads to review all student lead initiatives, to make sure all services meet the highest standard.
• Conducts literacy and numeracy assessment along with assessors and teachers for new intake of students for various courses.
• Lead and Coordination of activities related to the various training, qualifications programs which includes NVQs and apprenticeships, literacy, numeracy, ICT, various.
• Coordinate a targeted student recruitments plan either on site or outreach, in partnership with curriculum team, departmental head, teachers and trainers.
• Coordinate with other departments for student recruitment, locally, regionally and internationally.
• Build individual and corporate relationships on behalf of the Collage in order to maximize student recruitment, job opportunities, commercial revenue and raising the overall profile.
• Liaised with the college curriculum (CAM) team, teachers, trainers, and other advisory and support services.
• Organized and attended exhibitions, events, job-fairs, open days, parent’s evenings, and business/networking events to market the organizations services.
• Promoted training & development opportunities related to FE & HE, raising aspirations and supporting candidates into education, training and employment.
• Delivered outreach to local schools students, organized school visits, open days, information days, etc.
• Proactively managed students’ profiles, recording activities on the Customer Relationship Management (CRM) system.
• Offered advice & guidance to local communities, ABF member organizations on business startup, career, employment, education, training & development opportunities.
• Matched training needs with training providers; and ensured that training was delivered to meet employees and employer’s needs.
• Organized workshops and seminars for ABF members covering a variety of subject areas; i.e. Health & Safety, and other legislative topics.
• Prepare and deliver presentations to FE colleges, local bodies and partner organizations.
• Arranged and attended local, regional and national events to represent ABF.
• Worked in collaboration with FE & HE institutions and training providers to identify skills gaps and offer solutions.
• Offered impartial advice to local and regional communities on business startup, employability, workforce development and training & development opportunities, funding streams available for business startup and workforce development through enterprise agencies.
• Operated and updated the CRM system and produce reports as required.
• Encouraging people of all ages from different backgrounds to participate in learning programs and skills development activities.
• Deliver training and workshops on interviewing, CV writing and seeking employment.
• Deliver ESOL classes and encouraging people to attend English language programs.
• Working with individuals and community leaders to identify common education and learning needs.
• Designing, developing and implementing training projects and schemes.
• Coordinating and collaborating with service providers, administrators and other interested parties.
• Market available training opportunities to employees, volunteers and community members.
• Assess training needs for new and existing volunteers and organize training programs, to make sure ongoing and future projects are managed efficiently.
• Mapping out training plans and schedules, designing and developing training programs (outsourced or in-house).
• Selected duties/achievements:
Key role in promoting investments and increasing engagement with investors, businesses, multi-national companies across the globe. Focus on promoting Dubai as an investment hub, and offering a single window operation service to do business with ease and independence. Part of a team which implemented a CRM system to maximize the work flow efficiency and reduce time for project approvals.
• Meeting investors/clients at all levels; providing advice to potential clients to establish business in JAFZA Dubai.
• Capturing client’s information, quires, project/business details on CRM system, to enhance lead conversion, management of clients’ account and translating into LA.
• Overseeing company formations and amendment services and provide guidance to the operations team on company Law, company regulations, FZ rules & regulations and other laws pertaining to the Free Zone operations.
• Establish an effective working partnership and network with external organizations, consultants, trade commissions and international business organizations.
• Coordinating company formation and licensing with a strong understanding of local rules and regulations and knowledge of different licensing and formation statutory regulations and applications procedures.
• Key areas of responsibility ensuring that company formations and amendment processes are aligned with FZ rules and regulations.
• Forwarding project proposals to the management team for the company’s approvals, formation and amendment processes. Ensures that any non-standard applications/requests are escalated for guidance from the relevant authority, and prompt resolution.
• Meeting existing clients to discuss their future and expansion plans, and presenting proposals to the senior JAFZA management for approval/execution.
•Manage/ assist and motivate a large work force/team, maintain a high standard of customer service, staff training & development.
•Set and achieved sales target for the diplomatic sales division.
•Develop strong working relationship with airport, civil aviation authority & local authorities.
•Merchandising, stock replenishment, sales reports, daily surveys and reports.
•Meet and negotiate with international suppliers.
•Managing and motivating a team to increase sales and ensure efficiency.
•Managing stock levels, analysing sales figures and forecasting future sales volumes to maximise profits.
•Managing professional relationships with retailers, organising promotions, displays, point of sales kiosks and events.
•Training and development of sales and promotional staff and line managed them.
168-HOUR TEFL CERTIFICATION WITH TQUK