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Jass Kaur, Teleperformance

Jass Kaur

Teleperformance·Teleperformance

India

Master's degree, Finance And Taxation

Work experience

Total years of experience: 1 years, 8 months

Teleperformance

September 2022 - April 2024

Teleperformance

Mohali, India

September 2022 - April 2024

• Developed and maintained relationships with customers to
ensure their satisfaction.
• Communicated new products and services information to
existing customers via chat campaigns.
• Recorded details of all inquiries, complaints and comments.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

Punjabi University

May 2018

May 2018

Master's degree, Finance And Taxation

India

Punjabi University

June 2016

June 2016

Bachelor's degree, Accounting

India

Govt. Girls Senior Secondary School

January 2012

January 2012

High school or equivalent, Commerce

India

Heera Public School

January 2009

January 2009

High school or equivalent, English

India

Skills

COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
ABILITY TO MEET DEADLINES
Intermediate
ABILITY TO MEET DEADLINES
Intermediate
COMPOSURE
Intermediate
COMPOSURE
Intermediate
COVERED CALL
Intermediate
COVERED CALL
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
INSTANT MESSAGING
Intermediate
INSTANT MESSAGING
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MOTIVATIONAL LEADERSHIP
Intermediate
MOTIVATIONAL LEADERSHIP
Intermediate
OPERABILITY
Intermediate
OPERABILITY
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate

Languages

English

Beginner

Hindi

Beginner

Punjabi

Beginner

Training and Certifications

Certifications
Teleperformance as a Chat Efficiency.

Hobbies and interests

Writing diary.
Listening to Music.
Spend leisure time with family.