jassem alaimi

Independently managed a digital services and internet hub.

Handled hardware/software maintenance and IT infrastructure troubleshooting.

Provided technical assistance to users managing online administrative procedures.

Created graphic designs, CVs, and promotional visual materials using Canva.

Managed daily business operations including accounting, cash management, and customer relations.

Installed and structurally organized network racks, patch panels, and cabinets.

Deployed RJ45 cabling, managed cable routing, and performed connectivity testing.

Configured Wi-Fi access points and installed ADSL connections.

Handled fiber optic deployment and splicing, ensuring signal compliance and quality.

Managed financial transactions, processed cash register operations, and balanced daily receipts.

Provided tailored customer service, product advice, and purchasing guidance.

Maintained Point of Sale (POS) systems and effectively processed customer returns.

Managed flight and hotel bookings while delivering multilingual customer service.

Handled administrative processing for travel files, including visas and travel insurance.

Deployed an open-source SIEM system for network activity and infrastructure monitoring.

Analyzed security logs to detect and identify potential network incidents.