Vice President- Human Resources and Administration
KNET
Total years of experience :14 years, 2 Months
Leading the agenda for People and Culture, my primary responsibility is to spearhead the development and implementation of strategic HR initiatives that align with business goals, enhance employee engagement, promote diversity and inclusion, and contribute to the overall success of the organization. I cultivate a positive, fair work environment where employees thrive, and actively seek opportunities to enhance the employee experience.
Responsible for leading the development and execution of progressive human resource strategies in alignment with National Investment Company (NIC) vision, values, and business plan & in support of its strategic direction, directing and overseeing all the people functions, including but not limited to:
Talent management
Organizational development
Employee relations
Talent acquisition
Performance management
Training & development
Compensation and benefits
Work closely with the Chief Executive Officer and other direct stakeholders to enhance workforce performance through talent management interventions, and foster and nurture leaders and strategic people enablers.
Responsible for planning, organizing, controlling, and directing the administration affairs function and services of NIC including but not limited to budget, coordination of service, contracts, and other support services.
Responsible for aligning Human Resources strategies with business objectives. Serve as a strategic business partner to management on human resource-related issues. Act as an employee champion and change agent. Assess and anticipate HR-related needs. Communicating needs proactively with our HR department and business management and seek to develop integrated solutions. Formulate partnerships across the HR function and across the Bank to deliver value-added service to management and employees that reflect the business objectives of Burgan Bank.
Research, plan and implement organizational development-related initiatives in order to achieve the Group’s objectives. Lead, manage and assist in the design, implementation, administration, and maintenance of employees’ career development plans, learning and development programs, recruitment and talent planning, organizational design, job evaluation and grading, competency framework and performance management, promotions, and related projects that entail HRD.
To proactively lead/support all HR organization development and design initiatives. Working with Group Heads to assess their business needs related to organization designs, special projects, performance improvement, development plans with an aim to enhance overall effectiveness, productivity and to support the institution in achieving it's overall objective.
Purpose and Scope:
-Researches, plans, and implements organizational development initiatives in order to achieve Human Resources and Development overall goals.
-Assists in the design, implementation, administration, and maintenance of employee career development, training, recruitment, organization structures & charts, job evaluation, organizational development design, and related projects that entails HRD, which enhance employee engagement and productivity and support employees in achieving their objectives.
Tasks and Responsibilities:
-Supports the integration of the organizational competency framework, including integration into development planning, performance management, and other talent management processes and tools.
-Assists in the design, implementation, administration and maintenance of employees’ career development, organization structure/charts, job evaluation projects, to enhance employee engagement, productivity and support employees in achieving their greatest potential.
-Contributes to the development and implementation of career path, promotions, job posting and in-house engagement initiatives by Recruitment.
-Consult with Human Resources Management on team effectiveness and related areas, integrating the use of individual and/or team assessments and support change management assignments related to organizational initiatives.
-Conducts and leads precise and thorough job analysis, job assessments, job profiling & job evaluations when necessary and as required
-Assists in managing full life-cycle recruitment activities by maintaining and completing tracking data on applicants, providing suggestions, assessments, interviews, recommendations and feedback to the direct manager on the selection process and delivering status reports to human resources management.
-Partners with management and employees to improve work relationships, increase productivity and retention.
-Facilitates the recruitment process by building candidates’ pipelines, utilizing social recruitment media and participating in job fairs and other recruitment events.
-Supports the management on the organization design typically triggered by a change in strategy, leadership or performance.
-Working with human resources management to help in planning and implementing significant changes in the bank’s organizational staffing and structures such as work reorganization or moves.
-Support any organization design or organization effectiveness interventions as required, support and provide the management with the necessary tools and methodology to facilitate these actions
-Develops methods for data file formatting, data analysis methodologies, management reporting, dashboards and competency models.
-Manages the performance management system cycle and provides basic guidance to direct users to a successful completion.
-Provides internal & external assessments for employees and potential employees to evaluate competencies for recruitment, promotion in terms of assigning appropriate assessments and assisting in performing targeted selection interviews after reviewing employee’s job compatibility.
-Assists the human resources management in making assessments of effectiveness and training needs assessments in terms of employee accomplishments and performance appraisals.
-Evaluates the bank’s jobs using the Bank’s formal job evaluation tools, and recommends changes which may be required to ensure accuracy.
-Maintains updated knowledge of rules, regulations and standards in the field and related matters of interest to the department.
-Represents the bank in various events, job fairs and conferences including the National Union of Kuwaiti Students \[NUKS\].
-Generates and escalates periodic and requested reports ensuring accuracy and timely delivery.
-Participates in the various cross-functional committees/teams for multiple purposes to achieve optimal cooperation and to assume seamless quality service.
-Committed to identify training and development needs within the bank through TNA, job performance analysis, KPI`s, appraisal schemes and regular consultation with the departments heads and the top management.
-Designing and developing training and development programs and sessions based on the banks and departments needs in cooperation with third party trainers and facilitators.
-Considering the costs of planned programs and any other added programs and keeping within budgets.
-Working in a team to produce programs that are satisfactory to all relevant parties in the bank, such as line managers and senior managers at board level.
-Developing effective induction programs for new hires.
-Producing training materials for in-house courses and programs.
-Managing the delivery of training and development programs and, in a more senior role, devising a training strategy for the organization.
-Monitoring and reviewing the progress of trainees through questionnaires, evaluations, followups and discussions with managers.
-Evaluating training and development programs
-Helping line managers and trainers solve specific training problems, either on a one-to-one basis or in groups.
-Keeping up to date with the developments in the training field.
-Search training suppliers, provide proposals and signed contracts with the partners at the bank.
-Organize the training include: review the list of participants, distribution of materials and training, monitor trainees, support trainer in training and evaluate.
-Backup, check training materials periodically.
-Manage the training records of the bank..
-Ensure training programs are aligned with the bank`s policies and procedures.
-Prepare and execute the training plan (Calendar).
-Prepare and execute exams, placement tests, questionnaire and assessments.
-Prepare monthly, semi-annual and annual reports.
-Commits to sales goals and objectives for new clients acquisition and product cross selling.
-Identifies, qualifies and prioritizes leads for acquisitions of targeted customers.
-Conduct pro-active visits to customers outside the branch to achieve targets.
-Inform clients on new products, services and offers as per client needs and preferences.
-Insure all client documentation is correct, complete and duly signed for account opening, product sale, redemption and all transactions.
-Ensure that all banking transactions are within bank’s policies and procedures.
-Receives checks, cash, bankcards; verifies amounts and endorsements issues receipts.
-Accepts checks for cashing; verifies endorsements and acceptability, makes change.
-Conducts a variety of customer service tasks which may include providing account balances, transferring funds, tracking deposits and various record changes.
-Sales visit for potential clients.
-Promote special banking campaigns, credit cards, loans, fixed deposits and open accounts.
-Define caller needs and offer assistance & solutions
-Up sell and cross sell clients with variety of banking products and services
-Promote special banking campaigns
-Train new hires
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