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تم إلغاء حظر المستخدم بنجاح
جاسم Mohammaed, Senior HR Operations Specialist

جاسم Mohammaed

Senior HR Operations Specialist ·Servcore

الكويت

ماجستير, Master of Business Administration, Human Resource

الخبرة العملية

مجموع سنوات الخبرة: 13 سنوات, 3 أشهر

Senior HR Operations Specialist

يونيو 2022 - حتى الآن

Servcore

الكويت، الكويت

يونيو 2022 - حتى الآن

• Recruitment and Bulk Overseas Hiring: Led the recruitment process for the LOGCAP-V project, managing a workforce exceeding 2, 000 employees. Developed and executed sourcing strategies, including employer branding initiatives, and coordinated with multiple agencies across India and Africa to meet project staffing needs.

• Housing & Facilities Oversight: Supervised the operational and compliance aspects of employee housing accommodations, including occupancy management, facility maintenance coordination, and safety standards adherence. Conducted regular inspections to ensure compliance with Kuwait Municipality and Ministry of Interior regulations.

• CTIPs Compliance (Combating Trafficking in Persons): Enforced CTIPs compliance across recruitment and housing activities in alignment with USG contract standards. Delivered awareness sessions and training programs on CTIPs policies, monitored housing conditions to prevent overcrowding or labor rights violations, and maintained documentation for audit readiness.

• Employee Relations: Advised employees on various HR-related concerns and supported department heads in conflict resolution, fostering a professional and inclusive work environment.

• Talent Management: Collaborated with leadership to identify business needs and develop streamlined hiring and onboarding processes that enhanced candidate experience and organizational efficiency.

• Learning and Development: Introduced and promoted the KRH Academy among employees, ensuring their enrollment in relevant upskilling programs to support career advancement.

• Compensation and Benefits: Designed fair and competitive compensation and benefits packages aligned with market benchmarks and organizational policies.

• Policy and Procedure Development: Created, revised, and implemented HR policies to ensure compliance with Kuwait Labor Law and USG standards. Provided guidance to section heads on regulatory matters and best practices.

مجال الشركة:
التوزيع والخدمات اللوجستية وسلسلة التوريد
الدور الوظيفي:
الموارد البشرية والتوظيف

Senior HR Specialist & Operations

يناير 2022 - حتى الآن

Servcore

شرق، الكويت

يناير 2022 - حتى الآن

Recruitment & Global Talent Acquisition
• Led end-to-end recruitment for the LOGCAP-V project, managing a workforce of 2, 000+ employees and driving large
scale hiring across multiple functions and geographies.
• Developed high-impact sourcing strategies, strengthened employer branding, and built robust talent pipelines through
partnerships with recruitment agencies across India and Africa.
• Enhanced hiring efficiency through structured screening, competency-based interviews, talent forecasting, and data
driven recruitment reporting.
• Ensured seamless onboarding by coordinating documentation, mobilization, orientation, and integration for both local
and overseas hires.
HR Business Partnering & Employee Relations
• Served as the primary HR point of contact for employees and management, resolving concerns, managing conflict, and
maintaining clear communication channels between staff and senior leadership.
• Championed an inclusive workplace culture through employee support mechanisms, engagement initiatives, and
structured grievance-handling processes.
• Partnered with leadership to identify capability gaps and design talent strategies that elevated workforce performance
and operational efficiency.
Talent Management & Learning Development
• Drove succession planning, competency mapping, and internal mobility programs to support talent growth and
retention.
• Streamlined onboarding and development processes to accelerate employee integration and improve the overall
candidate experience.
• Introduced the KRH Academy initiative, increasing employee participation in upskilling and continuous learning systems.
Compliance, Compensation & HR Policy
• Managed employee housing operations, including occupancy control, facility maintenance, and safety compliance
aligned with Kuwait Housing Labor Law regulations.
• Conducted GAP analysis to identify further business needs, workforce capability gaps, and areas for operational
improvement across HR and project functions.
• Coordinated directly with the client (V2X) on HR operational matters, workforce updates, compliance reporting, and
escalation management to ensure contract alignment.
• Enforced CTIPs (Combating Trafficking in Persons) standards across recruitment and housing in accordance with USG
contract requirements; delivered training, monitored conditions, and maintained audit-ready documentation.
• Designed competitive compensation & benefits structures benchmarked to market data; developed and implemented
HR policies ensuring compliance with Kuwait Labor Law and USG standards.

مجال الشركة:
المطاعم وخدمات الطعام

Recruitment Specialist

مارس 2021 - مارس 2022

KRH (Kuwait Resource House)

شرق، الكويت

مارس 2021 - مارس 2022

• Led the development and execution of recruitment strategies across all
organizational levels to align with business objectives and workforce planning.
• Designed and implemented comprehensive talent acquisition strategies, including
job posting optimization, employer branding initiatives, recruitment campaigns, and
long-term talent planning.
• Established and maintained a robust CV database and candidate pool, ensuring a
strong pipeline of both local and overseas talent to meet immediate and future hiring
needs.
• Partnered with multiple clients and industries, including Medical, Telecom, and
Government sectors, to deliver specialized recruitment solutions.
• Managed multi-channel job postings across social media platforms and professional
recruitment websites to attract top-tier candidates.
• Conducted resume screening, application review, and interview preparations,
including structuring tests and interview questionnaires.
• Forecasted quarterly and annual workforce requirements for each department,
ensuring strategic hiring decisions.
• Provided comprehensive recruitment reports with data-driven insights to support
decision-making at daily, weekly, and monthly intervals.
• Led global talent acquisition efforts, identifying and sourcing candidates from diverse
markets and locations.
• Assessed and appointed overseas recruitment agencies, conducting annual and
preliminary performance evaluations to ensure efficiency and compliance.
• Acted as a liaison between new hires and the Sponsorship department, ensuring
timely submission and processing of all required documentation.
• Assisted in implementing learning and development programs to align employees
with business goals.
• Assisted in e-learning courses, workshops, and career development plans to
enhance workforce capabilities.
• Assisted managers in career pathing and employee growth initiatives.
• Assisted in strategic planning methods and organizational effectiveness interventions
to optimize performance.
• Assisted in competency models and performance measurement frameworks,
including KPI development and appraisals.
• Managed end-to-end recruitment strategy, including candidate sourcing, screening,
and interviewing through various channels.

مجال الشركة:
خدمات الدعم التجاري الأخرى

Recruitment Specialist

يناير 2021 - يناير 2022

Kuwait Resource House (KRH)

شرق، الكويت

يناير 2021 - يناير 2022

• Led full-cycle recruitment across all organizational levels, aligning hiring strategies with workforce planning and
business goals.
• Designed talent acquisition initiatives, including employer branding campaigns, optimized job postings, targeted
recruitment drives, and long-term talent pipeline planning.
• Managed multi-platform job postings across social media and professional boards; conducted resume screening,
competency-based assessments, and interview guides.
• Partnered with clients in the Medical, Telecom, and Government sectors to deliver tailored recruitment solutions.
• Led international sourcing, coordinating with vetted overseas recruitment agencies and conducting periodic
performance reviews.
• Forecasted quarterly and annual manpower requirements, delivering data-driven hiring insights to leadership.

مجال الشركة:
الاستعانة بالمصادر الخارجية للموارد البشرية

Organizational Development Officer

نوفمبر 2020 - فبراير 2021

Hassan Abul Company

الكويت، الكويت

نوفمبر 2020 - فبراير 2021

• Supported HR and OD functions, including recruitment and onboarding, and assisted in the delivery of basic training and
development activities aligned to business objectives.

مجال الشركة:
البناء والتشييد

Relationship Manager

أكتوبر 2019 - أكتوبر 2020

Bayt.com

الكويت، الكويت

أكتوبر 2019 - أكتوبر 2020

• Identified and acquired new business opportunities, converting leads to long-term clients and growing a diverse
portfolio across multiple industries.
• Delivered product presentations, negotiated customized proposals, and maintained accurate CRM records.
• Analyzed campaign performance to identify repeat business opportunities and continuous improvement areas.

مجال الشركة:
وكالات التوظيف
الدور الوظيفي:
المبيعات

Product Specialist

مارس 2018 - سبتمبر 2019

Bayt.com

الكويت، الكويت

مارس 2018 - سبتمبر 2019

• Managed end-to-end recruitment processes for clients, from sourcing and screening through to onboarding.
• Educated clients on Bayt.com tools and services, promoted renewals, and fostered long-term engagement.
• Conducted market research, reported on recruitment trends, and supported operational initiatives.

مجال الشركة:
وكالات التوظيف
الدور الوظيفي:
المبيعات

Recruitment Coordinator

يناير 2016 - ديسمبر 2017

M.H. Alshaya,

الكويت، الكويت

يناير 2016 - ديسمبر 2017

• Collaborated with relevant departments to streamline the induction process for new
employees, ensuring a seamless onboarding experience.
• Sourced top talent through various databases and recruitment platforms.
• Utilized recruitment tools, tests, and assignments to evaluate candidates skills and
suitability.
• Conducted phone, Skype, and in-person interviews, assessing candidates
effectively.
• Provided shortlisted, qualified candidates to hiring managers for final selection.
• Assisted hiring teams by advising on recruitment strategies and interview techniques.
• Managed and ensured the timely submission and processing of new employee
documentation.
• Maintained accurate and up-to-date employee records in Oracle and other HR
systems.
• Initiated Employee Personnel Action Forms (EPAF) for all new hires.
• Created and maintained comprehensive employee files for organizational records.
• Liaised with internal and external stakeholders, including recruitment and
government agencies, to ensure compliance and an efficient hiring process

مجال الشركة:
البيع بالتجزئة وبالجملة

Recruitment Coordinator

يناير 2016 - ديسمبر 2017

M.H. Alshaya

شرق، الكويت

يناير 2016 - ديسمبر 2017

• Sourced talent through databases and recruitment platforms; conducted phone, video, and in-person interviews.
• Managed new hire documentation, maintained employee records in Oracle HRMS, and initiated EPAFs for all new hires.
• Liaised with recruitment and government agencies to ensure compliance and an efficient hiring process.

مجال الشركة:
البيع بالتجزئة وبالجملة

Customer Service

يناير 2013 - يناير 2016

CAPAGO MENA (French Embassy Visa Application Center),

الكويت، الكويت

يناير 2013 - يناير 2016

• Delivering exceptional customer service by providing professional, accurate, and
timely responses.
• Effectively managing individual and team caseloads while adhering to time
constraints and resource limitations, ensuring the seamless progression of the visa

مجال الشركة:
خدمات الدعم الإداري

Customer Service Officer

يناير 2013 - يناير 2016

CAPAGO MENA (French Embassy VAC)

شرق، الكويت

يناير 2013 - يناير 2016

• Delivered professional customer service for visa applicants, verified legal documents, and maintained electronic and
physical records to departmental standards.
• Trained and mentored junior staff on visa-processing regulations, enhancing team performance.

مجال الشركة:
خدمات الدعم الإداري

التعليم

Himalay an University

يناير 2022

يناير 2022

ماجستير، Master of Business Administration, Human Resource

الهند

Himalayan University

يناير 2022

يناير 2022

ماجستير، Human Resource

الكويت

Himalayan University

يناير 2020

يناير 2020

ماجستير، Human Resources

الكويت

Mahatma Gandhi University

يناير 2016

يناير 2016

بكالوريوس، Bachelors of Business Administration (BBA )

الكويت

Mahatma Gandhi University

يناير 2016

يناير 2016

بكالوريوس، Bachelors in Commerce

الكويت

Mahatma Gandhi University

يناير 2016

يناير 2016

بكالوريوس، Business And Commerce

الكويت

Indian Community School of Kuwai

يناير 2011

يناير 2011

الثانوية العامة أو ما يعادلها، High School Graduate,

الكويت

Indian Community School of Kuwait

يناير 2011

يناير 2011

الثانوية العامة أو ما يعادلها، Accounting

الكويت

indian community School

مارس 2010

مارس 2010

الثانوية العامة أو ما يعادلها، Accounting

الكويت

Skills

Sales
Expert
Sales
Expert
Managerial Skills
Expert
Managerial Skills
Expert
Communication Skills
Expert
Communication Skills
Expert
Recruitment
Expert
Recruitment
Expert
CRM software
Expert
CRM software
Expert
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
EMPLOYEE RELATIONS
Intermediate
EMPLOYEE RELATIONS
Intermediate
TALENT MANAGEMENT
Intermediate
TALENT MANAGEMENT
Intermediate
ORGANISATIONAL POLICIES
Intermediate
ORGANISATIONAL POLICIES
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate
COMPUTER LAW
Intermediate
COMPUTER LAW
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
STRATEGIC SOURCING
Intermediate
STRATEGIC SOURCING
Intermediate
Customer Relationship Management
Expert
Customer Relationship Management
Expert
Talent Acquisition
Expert
Talent Acquisition
Expert
Database Administrator
Expert
Database Administrator
Expert
Recruitment
Expert
Recruitment
Expert
Problem Solving
Expert
Problem Solving
Expert
Bulk Recruitment
Expert
Bulk Recruitment
Expert
Employee Relationship
Expert
Employee Relationship
Expert
Good Communication
Expert
Good Communication
Expert
Team Player
Expert
Team Player
Expert
Risk Management
Intermediate
Risk Management
Intermediate
Strategic Planning
Expert
Strategic Planning
Expert
Application Tracking System
Expert
Application Tracking System
Expert
HRIS
Expert
HRIS
Expert
Sales
Expert
Sales
Expert
Managerial Skills
Expert
Managerial Skills
Expert
Communication Skills
Expert
Communication Skills
Expert
CRM software
Expert
CRM software
Expert
BUSINESS PARTNERING
Intermediate
BUSINESS PARTNERING
Intermediate
CAMPAIGN MANAGEMENT
Intermediate
CAMPAIGN MANAGEMENT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
EMPLOYEE RELATIONS
Intermediate
EMPLOYEE RELATIONS
Intermediate
GLOBAL PROFESSIONAL IN HUMAN RESOURCES
Intermediate
GLOBAL PROFESSIONAL IN HUMAN RESOURCES
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
ORGANIZATIONAL DEVELOPMENT
Intermediate
ORGANIZATIONAL DEVELOPMENT
Intermediate
STRATEGIC LEADERSHIP
Intermediate
STRATEGIC LEADERSHIP
Intermediate
TALENT ACQUISITION
Intermediate
TALENT ACQUISITION
Intermediate
TALENT MANAGEMENT
Intermediate
TALENT MANAGEMENT
Intermediate

اللغات

الانجليزية
اللغة الأم
العربية
متوسط
الهندية
متمرّس

التدريب و الشهادات

الشهادات
GPHR certification
CTIPS (Combating Trafficking in Person) Training