Jastine Rose Tan

Provide regular updates and reports to management
customer requirements
Managing email, telephone, or to inquiries
engagement

Working with the wider development team.
Enhances effectiveness by providing information
management support.
Processing invoices, tracking receipts, inputting
expenses and other basic bookkeeping tasks
Responding to questions and requests for information
Organising filing systems and updating office
databases
Proficiency in computer programs, particularly
Microsoft Word or Google Docs
Contribute to team effort by accomplishing related
results as needed
Write letters and emails on behalf of other office staff
Reply to email, telephone, or face to face inquiries

Help grow, retain, and engage drivers/couriers by innovating, experimenting, and scaling proactive outreach
that supports the earner teams business priorities.
Maintained detailed knowledge of product portfolios to competently advise customers.
Exceeded goals through effective task prioritization and great work ethic.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Handled high call volumes with accuracy and efficiency for optimum productivity.

Provided general administrative support to the team by typing, filing and entering information data onto our
database.
Conducts research for hot items and compiles data.
Handles 25 accounts that we need to check on the daily basis
Ensures to answer all the queries of the customer about the status of their items
Edits documents for accuracy.
Managed office inventory to ensure timely ordering and replenishment of low- level stock.