SERVICE TEAM LEADER
EMIRATES AIRLINE
مجموع سنوات الخبرة :11 years, 3 أشهر
Ensure the highest standard of customer service is provided to Emirates customers, provide them with details on Emirates fares and actively issue/reissue tickets and sell related products by identifying customer needs through rapport building, actively seeking out sales opportunities and promoting all Emirates related products.
2013
•Resolving all tickets related issues at flight check-in time.
•Supervising check-in counters, baggage etc.
•Supervising Flight arrival & departure.
•Filing before & after departure.
•Reports before & after departure.
•Creating sales report for amount from ticketing, upgrades, excess baggage, difference of taxes etc.
overall CGPA 3.6