جاويد أحمد

Managed full-cycle invoice processing and Accounts Payable workflows within SAP to ensure accurate financial reporting.

Resolved complex payment blocks by auditing and correcting Service Entry Sheets (SES) and Goods Receipts (GR).

Partnered with Business Lines (BL) via phone and email to clear communication gaps and speed up issue resolution.

Maintained high accuracy standards while handling high volumes of invoices under tight deadlines.

Customer Support Executive EXL

Provided high-quality customer service in the Arabic language for NEXT customers based in Saudi Arabia and the UAE. Handled user requests and solved issues quickly through both phone calls and emails to keep customer satisfaction high.

Arabic language transaction processing.

Content Moderation

Arabic-English Translator | AffexiousTranslated written documents and spoken words from Arabic to English and English to Arabic. Maintained high accuracy and cultural context to ensure clear communication for all business needs.

Customer Service Specialist | Aegis

Delivered premium hospitality support for OYO Rooms guests across Saudi Arabia, the UAE, and the wider Middle East region. Resolved guest issues and booking complaints before the COVID-19 pandemic through phone calls and emails to ensure a smooth travel experience.