floor supervisor
vodafone telecom pvt. ltd.
مجموع سنوات الخبرة :4 years, 8 أشهر
As Floor Supervisor:
• Leading and motivating team performance.
• Taking Manpower availability, break schedules.
• Handling shrinkage, Pull Out and R.T.V.
• Handling Customers difficult situation and queries.
• Handling Audit of the stock and inventories on management level.
Backend Related Activities:
• Handling petty cash, banking activities.
• Make DSR reports.
• Handling of store opening & closing process.
• Handling of stock in-warding & out-warding process.
welcome customers and greet them and assist them for their needs,
Handling petty cash, banking activities.
Make DSR reports.
Handling of store opening & closing process.
Handling of stock in-warding & out-warding process.
Experience of handling all types of transaction Cash, Card, Credit Notes, Advance, Gift Vouchers, Customer Problems.
Managing cashiering on the floor.
Take care of customer requirements in terms of products & services.
Managing Cashier on the floor Communicating Schemes and Promotions.
Achieving institutional sales targets.
Ensuring adherence to inventory norms and maintaining availability.
Handling the customer queries.
Selling on the floor.
Presentation on the floor.
Achieving Sales targets.
Take care, customer requirements in terms of products & Service.
Ensuring customer satisfaction and service delivery on the floor.
Selecting feed back.
Managing post-sales commitments after sales service home deliveries etc.
Issue Credit Note, Cash Refund, and System Exchange.
Looking after Alternation and satisfy the customer.
Making announcement of scheme and promotions.
As a Cashier:
• Experience of handling all types of transaction Cash, Card, Credit Notes, Advance, Gift Vouchers, Customer Problems.
• Managing cashiering on the floor.
• Take care of customer requirements in terms of products & services.
• Managing Cashier on the floor Communicating Schemes and Promotions.
On Floor:
• Achieving institutional sales targets.
• Ensuring adherence to inventory norms and maintaining availability.
• Handling the customer queries.
• Selling on the floor.
• Presentation on the floor.
• Achieving Sales targets.
• Take care, customer requirements in terms of products & Service.
As a Customer Care Executive:
• Ensuring customer satisfaction and service delivery on the floor.
• Selecting feed back.
• Managing post-sales commitments after sales service home deliveries etc.
• Issue Credit Note, Cash Refund, and System Exchange.
• Looking after Alternation and satisfy the customer.
• Making announcement of scheme and promotions.
As a Cashier:
• Experience of handling all types of transaction Cash, Card, Credit Notes, Advance, Gift Vouchers, Customer Problems.
• Managing cashiering on the floor.
• Take care of customer requirements in terms of products & services.
• Managing Cashier on the floor Communicating Schemes and Promotions.
On Floor:
• Achieving institutional sales targets.
• Ensuring adherence to inventory norms and maintaining availability.
• Handling the customer queries.
• Selling on the floor.
• Presentation on the floor.
• Achieving Sales targets.
• Take care, customer requirements in terms of products & Service.
As a Customer Care Executive:
• Ensuring customer satisfaction and service delivery on the floor.
• Selecting feed back.
• Managing post-sales commitments after sales service home deliveries etc.
• Issue Credit Note, Cash Refund, and System Exchange.
• Looking after Alternation and satisfy the customer.
• Making announcement of scheme and promotions.