Sales Assistant Manager
Farah Experiences
مجموع سنوات الخبرة :13 years, 6 أشهر
• Following up on all open opportunities and recording updates using CRM for lead management
• Entering and updating client information in the system
• Examine call volumes and stang levels to ensure ecient call center operations
• Prepare weekly and monthly outbound reports
• Generate leads via outbound call campaigns and forward them to the events and corporate team
• Manage and resolve customer complaints
- Planning, managing and conducting the outbound call campaigns (using CRM and Genesys interface).
- Generating leads from call campaigns.
- Supervising the operations and contact center team.
- To organize and conduct site tours and FAM trips for clients.
- Coordinating with new entrants (travel and hotel partners).
- To interact with customers and clients regarding products and services, while managing inbound & outbound calls to follow up with customers where necessary.
- Managing leisure contracting & contact center project.
- Managing and resolving customer complaints.
- Train colleagues in safe operations and follow departmental policies and procedures.
- Conduct colleagues performance appraisals in a timely, fair and constructive manner.
- Proactively selling company products, make reservations, send proposal/quotation to clients.
- Assign and delegate tasks as required and follow up.
Dear Sir/Madam,
I hereby apply for any suitable post as a candidate with good education.
I am willing to offer my skills and knowledge for the suitable position. I have acquired a Bachelor degree in Business Management.
I have an experience of working at International events such as, Formula One Abu Dhabi in '09, '10, '11, '12 and '13, at Fifa Club World Cup in '09, at Abu Dhabi Fighting Championship in '11, at Big Boys Toys in '11, Routes online in '12, Ferrari World in '11 and '12 and at Yas Marina Circuit in '11, '12 and '13.
I am enclosing a copy of my CV for your kind perusal. I would appreciate an opportunity to present myself for an interview at your convenience.
Thanking you for your time and consideration. I look forward for your favorable response.
Yours truly,
Jawad Ahmed Jan.
Project Coordinator at Class Act Events & Promotions. Bachelor's in Business Administration in Management from Al Khwarizmi University College Interned at Class Act Events & Promotions Abu Dhabi Oct, 2010 -Present