Network Administrator
DP World Karachi
Total years of experience :25 years, 6 Months
Managing entire network infrastructure with respect of configuration, installation, management and trouble shooting of Cisco, Barracuda, BlueCoat and Microsoft Products.
Responsible for administering and managing Symantec Netbackup 7.1 which includes routine backups, policy formation, restoration of required data and IBM tape library trouble shootings.
Administering Hrisch Verlocity 3.1 access control server, managing access of entire company's personnel including door access management, addition/deletion doors, addition/deletion/modification of users' data and reports modifications and generation.
Responsible for data center management which includes environmental control, security policies, change management, scalability and monitoring of servers and network devices.
Lead member of Disaster Recovery Team and prepared a DRP and perform quarterly drill of network infrastructure as per the DRP.
Also did some network infrastructure projects with respect of design, implementation, coordination with vendors and preparation of SOPs.
Performing as a senior support engineer of IT Operations Team, managing subordinates and handling level 2 support calls.
Monitoring various areas of support included, support for remote users, Wireless Connectivity, Account Provisioning, Email (Microsoft Outlook), Server and Client based operating system installation and troubleshooting, Backup operations.
Responsibilities with network operations teams are, CUCM administration, troubleshooting Cisco switches and routers, routes manipulation, monitoring network traffic, switching techniques, VPN configurations, NATing, Access Rights management, WiFi bridges and clients management, IP Telephony network management, Backup of devices configurations, network design and requirement analysis.
Coordinate with vendors related to SLA management and newly purchased hardware.
Accompanied with project management team on various projects with respect of design and implementation.
Involved with Documentation Management Team in preparation of several SOPs, Checklist, Logs, Network Diagrams and Access Forms.
Responsible for Maintaining Windows 2000 Workstations and Server along with Microsoft ISA Server as a Web Proxy and Mailer Daemon for Emails distribution.
Managed Local Area Network including SuperStack Switches and BroadBand Wireless Router for Wireless Connectivity of Several Workstations.
Troubleshoot and support Intel Based PCs, HP DesignJet Plotters and LaserJet Printers, Backup and Restoration Processes of System and Application Software.
1. Manager responsible for supervising technical staff and training customer employees.
2. Provided onsite engineering and technical support to various network systems.
3. Introduced Live Video Streaming for Montessori schools.
4. Managed maintenance contracts of corporate clients.
5. Supervised management trainings of COMPAQ & DELL Products.
Bachelor of Arts in Economics