IT System Administrator
Graceland IT Solutions
Total years of experience :4 years, 4 Months
• Install and configuring routers, switches computer hardware, operating system and application programs
• Configuring Windows Server (2008/2012/2016), My SQL Server 2012, Active Directory, DNS, DHCP, VPN, NAS.
• Configuring Virtualizations using Hyper V, VMware and Virtual Box.
• Installing and Configuring Microsoft SharePoint 2013/2016
• License management of Windows 10, Windows Server, Antivirus, Microsoft Office and other office environment software
• Providing support to several projects and procedures for different departments for new and improved ways to achieve results by using in-house developed unified and automated applications.
• Automated backup of Computer systems and Database.
• Troubleshooting network and system problems as well as diagnosing the whole operating system for fixing the problem
• Provide technical support and doubt clarification for client to implement and use new application programs
• Use standard instructions and diagrams for solving technical problems and maintain good relationship with clients
• Attending to the network faults, analyzing the faults through root-cause analysis and suggesting technical solutions for overcoming the same
• Creating training documentation and conducting formal training classes
• Discuss and report with senior management, the issues and serviceability of chipset updates
• Inventory Maintenance and documentation of IT domain of the company
• Applying network / hardware enhancements when required
• Deliver lecture session for both IT and CS Engineering students
• Train IT Engineering students to Install and configuring computer hardware, operating systems and application programs
• Configuring Windows Server (2008/2012/2016), My SQL Server 2012, Active Directory, DNS, DHCP, VPN, NAS.
• Management of Lab equipment’s (Computer Hardware, Software, Network Components, Peripherals)
• Administered College network and Computer Systems
• Experience in ERP System for College activity and information management (School Tool)
• Experience in KOHA (Library Management System)
• Experience in MOODLE Learning Platform(LMS)
courses: Certification CCNA Routing and Switching (CISCO ID: CSCO13059213) Experience (Total): 4 Years Professional Development IT Management &Training IT Systems & Network Administrator