Director
SIGN LLC
Total years of experience :12 years, 0 Months
. Social Impact Global Network LLC (SIGN) was a startup with administrative offices based in South Dakota, USA, management team business office was located in Cambridge, MA, and operational office in Nagpur, India
• Defined and drafted the Target Operating Model and Technical architecture Vision for the organization aligned with the Business Strategy and customer value.
• Designed and drafted Business Process Model aligned with Target Operating Model (TOM) and Go to Market (GTM) strategy.
• Build business case and presentations for the VC’s for Phase 2 capital requirements.
Managed the Advisory Solutions and Product Catalogue Program. Led cross functional teams in IT and operations aimed at developing and executing offshore engagements that deliver projects for high net worth clients across the globe.
* Directed end-to-end Program Management activities with priorities given to timelines, quality and user experience
leading to an increase in product usage by 25%.
* Achieved savings of USD 280K by revising workforce mix and outsourcing strategy/vendor engagement.
* Reduced turnaround time by 30% by re-engineering division’s business process.
* Designed and implemented Kanban process pertaining to production support. Finalized SLAs with stakeholders.
* Designed KPI to evaluate performance metrics of production support unit.
Built and managed a R&D team catering to the development of IT systems for enhancing end-users’ experience.
* Built the business case for saving USD 2M in software licensing and system maintenance costs by analyzing the current state and modeling the target state of IT systems.
* Planned, prioritized, and executed 10 R&D projects in time bound manner; resulting an increased list of annual deliverables by USD 150K.
* Achieved 30% reduction in turnaround time in software development to deployment by introducing Continuous Integration tools and AGILE methodologies.
Managed a team of IT Architects, Software Engineers
and QA testers responsible for delivering corporate banking projects for high profile clients across APAC and EMEA.
* Achieved savings of USD 1M in system maintenance cost by leading a project to phase out legacy systems.
* Delivered project on-time with 0 defects by coordinating with the business and IT program management office.
Designed and developed highly available and low latent software applications for corporate banking projects for APAC and EMEA clients.
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